RAC Travel Insurance contact details

RAC Travel Insurance is provided to you, through us, by our partners Hood Travel Ltd

New travel insurance customers

Get a travel insurance quote

You can get a new travel insurance quote online.

Find out more  

Existing travel insurance customers

Amend your travel insurance policy

Make a travel insurance claim

Need to make a claim on your travel insurance? Call our friendly claims teams on the relevant number below. To assist with the claim, please have your policy reference number to hand.

  Claims Number Opening Times
Travel Claim (inc. wedding, winter sports & cruise cover) 01403 289 151 9am – 5pm Monday to Friday
Online Claims Registration
N/A 24/7
Emergency Medical Assistance (for UK outpatients) 01403 289 148 24/7
Emergency Medical Assistance (if in the USA or Canada) + 1 844 780 0663 24/7
Emergency Medical Assistance (if in Mexico) + 1 819 780 0662 24/7
Legal Advice and Expenses 0117 934 0548 24/7
Financial failure cover (for policies started before 4th Sep 2023)  0345 266 1872 24/7
Gadget cover 0330 880 1751 9am  – 5pm Monday to Friday

Renew your travel insurance annual policy

Call 0330 159 0409 to contact our Customer Service Team. Monday-Friday 9am-5pm (except bank holidays).

RAC Insurance is a trading name of RAC Financial Services Limited. Registered in England and Wales No. 5171817. Registered office: RAC House, Brockhurst Crescent, Walsall, WS5 4AW. RAC Financial Services is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 313989. RAC Travel Insurance is administered by Hood Travel Limited 2nd Floor, Dencora Court, Tylers Avenue, Southend on Sea, Essex, SS1 2BB. Registered in England No. 08318836. Hood Travel Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No.597211. Hood Travel is an insurance intermediary providing a non-advised service. We act for and on behalf of the insurer. RAC Travel Insurance is underwritten by Great Lakes Insurance UK Limited. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 10 Fenchurch Avenue, London, United Kingdom, EC3M 5BN. Great Lakes Insurance UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 955859. You can check this on the Financial Services Register by visiting: https://register.fca.org.uk/.

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