Contact Us
Using your myRAC account (online or through the app) is the quickest way to make changes to your membership, or get help if you break down. But if you need to speak to someone for any reason, you can still get in touch with us over email or on the phone.
Broken down?
If you're an existing member, reporting your breakdown online is always the quickest way to tell us you've broken down.
If you'd prefer to speak to us, please call 0333 2000 999. Lines open 24/7.
To access Typetalk, telephone prefix 18001, or text us on 07855 828282.
Not a member?
RAC can still help. Use the telephone number below to arrange instant breakdown cover.
Do not buy RAC Breakdown Cover online - if you buy cover online after breaking down, we won’t be able to come out to you.
0330 159 8743
Hard of hearing?
We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.
Membership information
Register or log into myRAC to:
- View your policy documents
- Check your renewal dates
- Manage your breakdown cover details
- Set up reminders for your MOT, tax, service & insurance
- Change or upgrade your cover
Talk to us
If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
0330 159 0740
Change your details
The easiest way to change your details is by logging into myRAC.
You can change information such as address, vehicle details and policy holder names.
Talk to us
For all other changes, including changing your bank details, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
0330 159 0740
Buy UK Breakdown Cover
If you’re looking to buy breakdown cover, the quickest and easiest way is to buy online.
Talk to us
But if you’d prefer to speak to somebody, our lines are open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
08000 722 822
Upgrade your membership
The easiest way to upgrade your membership is by logging into myRAC. You can choose to add extra cover and add additional people or vehicles to your policy.
Talk to us
If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
0330 159 0740
Call us – the quickest way to cancel
If you’re thinking of leaving us, we’ll be sorry to see you go. But you can cancel your membership at any time. The easiest way to do it is to call the team, as this will help us arrange any refund due sooner. Please note, cancelling a direct debit will not cancel your policy, you’ll need to call us.
0330 159 1111*
*8am-7pm Monday to Friday and 9am-5pm weekends and bank holidays.
Policy documents
You should receive your policy documents via post or email. Please read through them as they will contain all the information you need about your policy.
Talk to us
If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm
0333 070 2516
Buy European Breakdown Cover
If you’re looking to buy European breakdown cover, the quickest and easiest way is to buy online.
Talk to us
But if you’d prefer to speak to somebody, our lines are open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
0330 159 1111
United Kingdom
Republic of Ireland
0044 1919116112
1 800 535005 – Freephone from a landline
France & Monaco
0033 472435244
0800 942044 – Freephone from a landline
Rest of Europe
Give us a call
Manage your policy
Log in to your online account to view and manage your policy 24/7.
- Make a change or payment
- View & accept your renewal
- Change your preferences
- Access important policy documents
- Upload your proof of NCD
Or you can register for an online account
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- How to upload your NCD
- Fitting your black box
- How to view your driver score
- How to renew
- Making a payment
Chat to us
For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–6pm and Saturday 9am–1pm.
The quickest route to help.
Get a quote
If you’re looking to get a black box car insurance quote, the quickest and easiest way is to go online.
Make a claim
To make a vehicle claim call 0344 571 3038
or if you’re overseas call +44 1253 441 238
To make a glass claim call 0333 070 2623
Lines open 24 hours a day, 7 days a week.
Talk to us
If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–1pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance, you can speak to one of our agents via live chat. Alternatively, you can give us a call.
Our opening hours are Mon–Fri 9am–6pm and Saturday 9am–1pm.
Manage your policy
It's quicker and easier to self-serve online through My Account. Log in to view and manage your policy 24/7.
- Make a change or payment
- View & accept your renewal
- Change your preferences
- Access important policy documents
- Upload your proof of NCD
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- How to make a change
- How to upload your NCD
- How to renew
- Making a payment
Chat to us
For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.
Log in to My Account to launch live chat.
Get a quote
If you’re looking to get a car insurance quote, the quickest and easiest way is to go online.
Make a claim
To make a vehicle claim call 0330 159 1062
To make a glass claim, please log in to My Account to submit online or call 0330 159 1051
Lines open 24 hours a day, 7 days a week.
Talk to us
If you’d still prefer to speak to somebody, our lines are open Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance, you can do so online by logging into My Account. Alternatively, you can let us know using live chat or give us a call.
Lines open Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.
Manage your policy
Self-serve online through My Account. Log in to view and manage your policy 24/7.
- Make a change or payment
- View & accept your renewal
- Change your preferences
- Access important policy documents
- Upload your proof of NCD
Chat to us
For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.
Log in to My Account to launch live chat.
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- Where can I find my policy documents
- How to make a change
- How to renew
- What is my excess
- Making a payment
Get a quote
If you’re looking to get a car insurance quote, the quickest and easiest way is to go online.
Make a claim
To make a vehicle claim call 0330 159 1062
To make a glass claim, please log in to My Account to submit online or call 0330 159 1051
Lines open 24 hours a day, 7 days a week.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into My Account.
Alternatively, you can let us know using web chat via My Account.
Our webchat team are available Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.
Make a change
To make a change to your policy, please contact the customer service team at [email protected] or call 0330 159 8776
Lines open Mon–Fri 9.30am–5pm.
Get a quote
If you’re looking to get a quote for car hire excess, the quickest and easiest way is to go online.
Contact us
For support with trickier issues, please email the team at [email protected] or call 0330 159 8776
Lines open Mon–Fri 9.30am–5pm.
Make a claim
You can make a claim on your car hire excess insurance policy online, by email, or by phone.
For policies bought on or after 1st December 2022:
defendinsurance.eu/raccarhireclaims
Please make sure you have your policy number, copy of your rental agreement and accident damage report to hand.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance for whatever reason you can do so by emailing [email protected] or by writing to
Cover-More Insurance Services Ltd, Park View, 82 Oxford Road, Uxbridge UB8 1UX
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- What is agreed value
- What is total loss
- Excesses explained
- Insurance for off road use
Get a quote
If you’re looking to get a classic car insurance quote, the quickest way is to give our partner Hagerty a call on 0330 159 0728
Lines open Mon–Fri 9am–5.30pm and Saturday 9am–1pm.
Value my classic vehicle
Get current values, historical values, model history and more through our partner Hagerty’s, valuation tool.
Make a claim
To make a classic car claim call 0330 159 0730
Please make sure you have your policy number and details of the incident to hand.
Lines open 24 hours a day, 7 days a week.
Talk to us
If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–5.30pm and Saturday 9am–1pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
If you're considering cancelling your classic car insurance policy for whatever reason you can do so by giving our partners Hagerty a call on 0330 159 0728
Manage your policy
Log in to your online account to view and manage your policy 24/7.
- Make a change or payment
- View & accept your renewal
- Change your preferences
- Access important policy documents
- Update your personal details
Or you can register for an online account
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- How to make a change
- How to renew
- What is my excess
- Making a payment
Chat to us
For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–6pm and Saturday 9am–1pm.
The quickest route to help.
Get a quote
If you’re looking to get a home insurance quote, the quickest and easiest way is to go online.
Make a claim
To make a home claim, please refer to your policy documents for the relevant number. Your documents are stored in your online account.
To make a claim on an optional extra, please call
Home Assistance claims: 0333 070 2622
Family Legal Protection claims: 0330 159 8584
Key Cover claims: 0333 070 2615
Talk to us
If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–1pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance, you can speak to one of our agents via live chat. Alternatively, you can give us a call.
Our opening hours are Mon–Fri 9am–6pm and Saturday 9am–1pm.
Manage your policy
Log in to your online account to view and manage your policy 24/7.
- Add more days
- Access important policy documents
- Cancel a policy
Get a quote
If you’re looking to get a quote for learner driver insurance, the quickest and easiest way is to go online.
Contact us
For support with trickier issues, please email the team at [email protected].
Agents are available between the hours of Sat–Thurs 9am–5pm and Friday 9am–4pm.
Make a claim
To make a temporary car claim call 0800 015 6166
Lines open 24 hours a day, 7 days a week.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into your account. Alternatively you can let us know by emailing [email protected].
Our opening hours are Sat–Thurs 9am–5pm and Friday 9am–4pm.
View your policy
View and download your policy information 24/7.
- Policy document
- Optional extras
- Fees and charges
Get a quote
If you’re looking to get a motorbike insurance quote, the quickest and easiest way is to go online.
Or, click here to retrieve an existing quote.
Make a claim
To make a motorbike claim call 0330 159 1167
Please make sure you have your policy number and details of the incident to hand.
Talk to us
If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–1pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance, you can do so by giving us a call.
Lines open Mon–Fri 9am–6pm and Saturday 9am–1pm.
Manage your policy
Log in to your online account to view and manage your policy 24/7.
- Add more days
- Access important policy documents
- Cancel a policy
Get a quote
If you’re looking to get a temporary car insurance quote, the quickest and easiest way is to go online.
Contact us
For support with trickier issues, please email the team at [email protected].
Agents are available between the hours of Sat–Thurs 9am–5pm and Friday 9am–4pm.
Make a claim
For Aviva policies:
To make a vehicle claim call 0800 015 6166
or if you’re overseas call (0044) 1603 603 728
Lines open 24 hours a day, 7 days a week.
For Mulsanne policies:
To make a vehicle claim call 0333 003 3189
To discuss an existing claim call 01273 741 991
Lines open Mon-Fri 9am-5:30pm.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into your account. Alternatively you can let us know by emailing [email protected].
Our opening hours are Sat–Thurs 9am–5pm and Friday 9am–4pm.
Manage your policy
Log in to your online account to view and manage your policy 24/7.
- Make a claim
- Access important policy documents
- Update your personal details
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- What is covered
- How to make a claim
- COVID 19 cover
- How to make a change
Chat to us
For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–5pm.
Log in to your online account to launch live chat.
Get a quote
If you’re looking to get a travel insurance quote, the quickest and easiest way is to go online.
Make a claim
It's quick and easy to make a travel insurance claim online. Just log in to your online account to begin the process or call
Travel claim: 01403 289 151
Emergency Medical Assistance (UK outpatients): 01403 289 148
Emergency Medical Assistance (if in the USA or Canada): + 1 844 780 0663
Emergency Medical Assistance (if in Mexico): + 1 819 780 0662
Talk to us
If you’d still prefer to speak to somebody, our lines are open weekdays 9am–5pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
If you're considering cancelling your RAC Insurance for whatever reason you can do so using live chat, or email us at: [email protected]
Log in to your online account to launch live chat.
Manage your policy
Log in to your online account to view and manage your policy 24/7.
- Make a change or payment
- View & accept your renewal
- Change your preferences
- Access important policy documents
- Upload your proof of NCD
Or you can register for an online account
Find an answer
Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:
- How to make a change
- How to renew
- What is my excess
- Making a payment
- How to upload your NCD
Chat to us
For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–6pm and Saturday 9am–1pm.
The quickest route to help.
Get a quote
If you’re looking to get a van insurance quote, the quickest and easiest way is to go online.
Make a claim
To make a vehicle claim call 0344 571 3038
or if you’re overseas call +44 1253 441 238
To make a glass claim call 0333 070 2623
Lines open 24 hours a day, 7 days a week.
Talk to us
If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–1pm.
Please note, our lines are very busy so you may experience wait times.
Thinking of leaving us?
Membership information
Register or log into myRAC to:
- View your policy documents
- Check your renewal dates
- Manage your breakdown cover details
- Set up reminders for your MOT, tax, service & insurance
- Change or upgrade your cover
Problems logging in?
If you're having problems with your password, you can reset it, or use a one-time email to gain access to your account using the button below.
Approved Gararges Disputes
If you have any concerns with the service provided by an approved garage, please raise these issues with the garage directly to give them the opportunity to respond.
If you still wish to make contact with the Approved Garages team, please complete and submit the contact form below
Contact us
For general enquiries please email [email protected] or call the sales team on 020 3936 1257. Available Mon-Fri 9am–6pm.
RAC Batteries
Contact the RAC Batteries sales and customer service team by emailing [email protected] or using the contact number below.
0800 096 2968
Lines open Mon–Fri: 8am–6pm, Saturday 8:30am–1pm.
Customer services
You can contact our car passport customer services team via [email protected].
Contact the RAC Car Data Checks team
Lines open Mon–Fri: 8am–5pm
0808 164 1923
RAC Warranty
To speak to a member of the RAC Car Warranty customer service team, please contact us.
0330 159 1218
RAC Warranty Claims
Need to make a claim on your RAC Warranty? We're here to help, please complete our online form.
Alternatively, please call us on 0330 100 3728
Get a quote
Lines open Mon–Fri: 8am–6pm
Saturday: 9am–2pm
Sunday and Bank Holidays: Closed
0330 159 0720
International Driving Permit
For more information on International Driving Permits contact our Customer Service line.
0800 550 055
Open Mon–Fri: 8am–9pm. Saturday: 8:30am–1:30 pm
Have I missed a call?
If you’ve missed a call from us, it’ll be from one of the below RAC registered numbers. If you call the number back, you’ll come through to our call centre teams.
03330 702721
03330 702722
03330 702723