Home Insurance

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Home Insurance

Home is where you should feel safe and secure – and here at the RAC we want to keep it that way. RAC Home Insurance offers protection for your property and its contents against damage or theft should something unexpected happen.

We offer both buildings insurance and contents insurance for homeowners and tenants. These policies can be bought separately or as a combined home insurance policy.

Rely on us to deal with your claim quickly and fairly

New for old cover as standard*

Alternative accommodation if your home isn’t safe to live in**

Simple online insurance from a brand you can trust

Buy online 24/7

Quote and buy your home policy online in minutes. We’ll keep in contact via email.

Self service

View your documents or make a change online, wherever you are in the world, 24/7.

UK claims line

Our dedicated claims team are available 24/7.

What’s covered with buildings and contents insurance?

Home buildings insurance covers the structure of your property – walls, doors, the roof, floors, windows, fitted bathrooms and kitchens and any other permanent fixtures, such as a garage or shed. Contents insurance covers the items you can remove from your home, such as curtains and carpets, white goods, your belongings and light fittings. 

Buildings Insurance

  •  Cover against fire and explosions, storms, earthquakes & floods
  •  Escape of water (e.g. burst pipes)
  •  Burglary and vandalism 
  •  Impact damage from vehicles
  •   Subsidence
  •  Trees, aerials or satellite dishes falling on your property
  •  Damage to garage and outbuildings
  •  Alternative accommodation cover if your home isn't safe to live in

Contents Insurance

  •  Loss or damage to your contents caused by fire, theft or flooding
  •  Damage to furniture, carpets, curtains and other items
  •  Damage to and loss of electrical goods, clothing and jewellery
  •  New for old cover – we'll cover the cost of replacing an item with its new equivalent of similar value
  •   Garden cover – protection for your outside space inc. BBQ’s, furniture, lawnmower
  •  Option to include accidental damage cover

You can buy buildings and contents insurance separately, or you can buy them together as a combined policy ensuring both your property and your belongings are protected.

View & manage your policy online

Login to your online account to view and manage your RAC home insurance policy anytime, anywhere. No fuss, no phone call needed and open 24/7.

Looking for a little extra?

Alongside our standard buildings and contents insurance, we offer a range of optional extras to enhance the level of protection offered for your home and belongings. These can be added on during the purchase journey. Visit our optional extras page to read more about what cover is available.

+ Add Home Emergency Cover for only £21.00 a year
Add Family Legal Protection for only £24.99 a year
Add Key Cover for only £8.50 a year

Get a quote    Retrieve a quote  


All the information you need to amend or renew your policy or make a claim.


View all the optional extras available when you purchase RAC Home Insurance


An extensive glossary of all the terms relevant to your RAC Home Insurance policy


To help you make the right decision and get the best deal, read our home insurance guides.


A home is made of more than bricks & mortar, we know your possessions are important to you, that's why we provide flexible contents insurance.


Buildings insurance provides cover for the structure of a property, including the roof, walls and fixed units.


Explore more about our product, the claims process, payment issues and more.

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Frequently Asked Questions about Home Insurance

Q. What is the difference between buildings and contents insurance?

Buildings insurance covers the cost of repairing any damage to the structure of your property e.g. walls, roof and windows. It can also often include permanent fixtures such as fitted kitchen units and bathroom suites. Buildings insurance is usually a compulsory condition if you are the owner of the property and have a mortgage, but you don’t have to take it out with your mortgage lender.

Contents insurance protects against the cost of replacing or repairing damaged, destroyed or stolen items inside your home, such as your furniture, jewellery, appliances and clothes. Essentially any items that would fall out of your house if you turned it upside down. If you’re a tenant in a property, you may want to look at contents insurance to make sure your personal possessions are covered if you suffer a loss.

Q. Can I amend my policy online?

Yes. You can log in to your online account any time to make changes to your policy or view your documents.

Just so you’re aware, here are our fees and charges for amendments:

Change made online yourself: £15.00

Change made via the call centre: £25.00

Policy cancellations cannot be made online.  

Q. What do I need to get a home insurance quote?

To get a home insurance quote you'll need to share some basic personal details, including full name and date of birth and of course, details about the property that needs to be insured. As well as address and postcode, you should expect to supply information about the size and age of the property, the type of property – flat, bungalow, semi-detached, detached or terrace house, for example – and what level of security the house has, such as a house alarm and lock type.

You will also need to provide details of any claims made or losses by anyone living at the property in the past 5 years, whether they were insured or not.

Q. How do I make a home insurance claim?

To discuss a home insurance claim or to make a claim on an optional extra you purchased, please find the relevant contact details on the existing customer page

To process the claim, we’ll need to understand what happened and when, plus what you’re claiming for. You may be required to provide photographs or receipts for items that are lost or damaged. 

Q. I’m worried that I might not be able to continue to make my payments – can you help?

Yes, we’re here to help. If you think you may be unable to maintain your regular policy payments, please contact us as soon as possible to discuss.

We have specialists on hand who can discuss your individual circumstances and agree how we can help with your financial situation. There are several ways we may be able to help including; moving your payment dates, agreeing partial payments or payment holidays in the short term and removing any fees applied to your policy.

Don’t wait until you miss a payment as we can help you in advance. We ask that you don’t cancel your payments or direct debits as this can result in your policy being cancelled and we don’t want you to be left uninsured, please get in touch with us in the first instance.

Q. I work from home – do I need to let my home and contents insurer know?

You must contact us if your work involves:

  • holding trade stock at home
  • your employees working from your home
  • customers visiting you at your home
  • or if you have a Landlords Contents policy

If any of the above situations apply to you, please get in touch with us as we may need to update your cover. You don’t need to contact us if you’re a clerical/office worker who’s based at home. In the event of a claim involving administrative business equipment (e.g. laptops) provided by your employer to support this activity, please seek advice from your employer as any loss or damage should be covered by them.

Buildings insurance

Q. How much buildings cover do I need?

RAC will cover your home for the rebuild value as you won’t have to buy the land again, so the cost of rebuilding is usually lower than its overall value. This should include the cost of any fittings such as bathroom and kitchen units, the Association of British Insurers have a free calculator that allows you to login in and answer questions based on house size and number of rooms to provide a good estimate.

Q. What isn’t covered by buildings insurance?

While we aim to make our buildings insurance as comprehensive as possible there are a number of aspects that are not covered within the policy, such as:

  • General wear and tear
  • Pollution
  • Damage caused by insects and vermin

You will also not be covered if you have caused the damage yourself – such as DIY disasters – unless you add accidental damage cover to your policy.

Q. What cover do I need as a landlord?

Although we can’t offer cover for damage caused by tenants, as the owner of a property you may still want to protect your property against fire, theft or flood damage with a buildings insurance policy. It is your tenant’s responsibility to buy contents cover to protect anything they may bring to the property.

Q. Does buildings insurance apply to me if I rent?

Your landlord will be responsible for the maintenance of the building, as well as ensuring the property is properly protected with buildings insurance cover.

As a tenant, you’re responsible for any contents inside the property that you own. If anything were to happen to your possessions, you would be liable for the cost of replacing them if you didn't have a contents insurance policy. If you rented a furnished property, it is also the landlord’s responsibility to ensure his furniture is insured adequately.

Contents insurance

Q. How much contents cover do I need?

It’s important you don’t underestimate the value of your contents, as in the event of a total loss, you would be expected to pick up the shortfall. When valuing your home contents, be sure to consider the cost of replacing carpets and soft furnishings as well as clothing, electrical equipment and furniture. Insurers have the right to reduce any settlement proportionately. For example, if you insure your property or possessions for half the value, the insurer may only pay half the claim.

Go round each room separately – including your shed and outbuildings – making a list of all the items in there and estimating how much they’d cost to replace. Take note of any risk items, which usually includes desirable items that could be easily removed from the property, such as mobile phones, laptops and jewellery. You can find some further information on our how to value your home contents guide, including a contents calculator.

Q. What is new for old cover?

Our contents policies provide cover for your possessions on a ‘new for old’ basis. This means that if you make a claim, we will pay the cost of replacing an item with its new equivalent. So, if you’re claiming for the theft of a television that’s now only worth £100 second hand, your replacement will be a brand new model of similar quality.

Ultimate Guide to Home Insurance

How does home insurance work and what type of cover do you need? This guide from the RAC answers all the important questions.

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