Insurance – Talk to us
We offer a large variety of different insurance products. Please select the right product from the list below to ensure you're directed to the correct insurance partner.
We have partnered with Ticker to manage policies purchased after the above date. Ticker manage customer services, renewals and complaints for this product.
Customer services: For any customer service query, please use the RAC Black Box app.
Web chat (via the app) is open Monday-Friday 9am-5pm, Saturday 9am-1pm, and closed Sundays and Bank Holidays.
To make a claim: Please call: 0330 678 2530 (+44 330 678 2530 outside UK)
Claims lines are open 24/7.
Web chat – Login to your account to talk to us. It’s the quickest way to contact us about your policy.
Please note: For general enquiries we can only support Online (self-serve) customers via web chat.
Customer Services: 0330 159 1031
Renewals: 0330 159 1031
We’re open 8am-8pm Mon-Fri, 8am-6pm Sat and 10am-4pm Sun.
Customer services: 0330 159 0728
Renewals: 0330 159 0728
Claims: 0330 159 0730
Lines open 9am-5.30pm Mon-Fri, 9am-1pm Sat.
Customer services: 0330 159 1157
Renewals: 0330 159 1158
Claims: 0330 159 1167
Lines open 9am-6pm Mon-Fri and 9am-1pm Sat.
Talk to us via live chat by logging into your online account here.
Customer services: 0330 159 0409
Renewals: 0330 159 0409
Talk to us via live chat - available once logged into your online account.
Open weekdays 9am-5pm.
Customer services: 0330 053 2311
Renewals: 0330 053 2311
Complaints: 0330 053 2311
Talk to us via live chat by logging into your online account.
Lines open -8am-8pm Mon-Fri, 8am-6pm Sat and 10am-4pm Sunday.