CAR INSURANCE

All new car models are assigned to a car insurance group by the Group Rating Panel, which is administered by Thatcham Research. There are 50 car insurance groups, ranging from group No.1 – which includes cars that are the cheapest to insure – to No.50, the most expensive. Insurers will consider the group rating of a vehicle when calculating the price of a policy. So, if your car’s in a lower group, it’s likely to be cheaper to get car insurance in comparison to a model in a higher group.

Class of car insurance refers to how a driver uses the vehicle they’re insuring. There are usually four main classes of car insurance, but these may differ slightly by provider. ‘Social, domestic and pleasure’ covers a motorist for everyday driving – such as trips to the shops and visits to friends and family, but not travel to and from work. ‘Social, domestic, pleasure and commuting’ adds commuting to a single regular place of work – for example, driving to the office every day.

Business use on your car insurance adds another layer of cover, enabling a driver to use the vehicle as part of their job. For example, driving to multiple sites as well as a single location. If you're driving around the country regularly for work, this class of car insurance would be suitable.

Commercial car insurance is for motorists who use the vehicle itself for business. For example, delivery drivers, taxi drivers and driving instructors.

If you’re claiming mileage from your employer or driving for work purposes, it’s a legal requirement that you select business use on your car insurance. If you’re driving for work without business use cover, you’re effectively uninsured. Examples of business use include driving to see clients or driving between multiple work locations.

Business car insurance can be more expensive, as you’re likely to be driving more miles and therefore at greater risk statistically of being involved in an accident.

Excess is the maximum amount that you must pay if you claim on your car insurance. If the incident wasn’t your fault, this amount will be refunded to you. For most car insurance policies, you only pay excess if you’re at fault or if the insurer cannot recover the costs from third parties. However, you should check your policy documents to confirm.

There are two types of excess: compulsory and voluntary. Compulsory excess is decided by your insurer. Voluntary excess is decided by you. Choosing a higher voluntary excess could lower your premium. But you should consider if you’re able to pay this amount first. For instance, if your compulsory is £200 and your voluntary is £100, your total excess is £300.

Most standard, traditional car insurance policies are taken out for a full year. There are alternatives – including RAC Temporary Car Insurance, which you can take out for a short period of time, from one hour up to 30 days, with no long-term contract.

A no claims discount, or no claims bonus as it is also called, is a discount that you get on your car insurance. You usually get this discount for each year you don’t claim. For example, five years without a claim would be five years of no claims discount.

Your no claims discount can be transferred over to a new policy and insurer if you choose not to renew with the same provider. You’ll need proof of this, which you can request from your previous insurer. A named driver on your policy is unlikely to earn any no claims discount.

Breakdown cover can be included when you buy car insurance, but this differs from provider to provider. It’s always best to check your policy documents to see if it is included. If you’d like breakdown cover for your business, you can compare breakdown cover from the RAC here.

This all depends on your car insurance policy. Primarily, you will be covered to drive the vehicle stated in your car insurance policy. If you want to drive other vehicles, this doesn't generally come as standard. You should certainly check your car insurance policy terms and conditions before driving another vehicle.

Some comprehensive car insurance policies include Driving Other Cars (DOC) cover, but this is becoming less common. If you expect to drive another car on occasion - such as a spouse or family member - it is advisable to be a Named Driver on their policy. Or, you could look at temporary car insurance which provides cover from 1 hour to 30 days.

RAC members don’t get a set discount for taking out RAC Car Insurance. However, your membership status may be considered by our panel of insurers.

To be eligible for RAC Car Insurance, you need to be aged between 17 and 99.

Modifying your car could affect the price you pay for your car insurance. That’s because what you do could change its performance or value. An insurer might consider a car that is more powerful as a greater risk and therefore charge a higher premium. There are some modifications that could lower the cost, like adding a parking sensor.

Modifications to aid mobility should not impact your quote. However, you will still need to let your insurer know about them before you buy.

If you make a claim and you were at fault – or if the insurer cannot otherwise recover costs – you’ll usually lose some, if not all, of your no claims discount (NCD). If the accident wasn’t your fault, your insurance provider may be able to reclaim the cost from the other driver involved. If this happens, your NCD could remain unaffected.

The best way to guarantee a no claims discount remains intact is to take out no claims discount protection. With NCD protection, drivers can make a claim without losing the NCD they’ve built up. However, the number of claims allowed over a period of time will differ from policy to policy.

Both our RAC Standard Car Insurance and our Defaqto 5 star rated RAC Car Insurance Plus come with a courtesy car as standard (subject to availability and eligibility). However, not all car insurance policies will include the provision of a courtesy car in event of loss of, or damage to, the car insured. It's important to check whether your policy provides a courtesy car.

Unfortunately, despite the risks, a large number of motorists drive without car insurance. Being in an accident with a driver who isn’t insured can be particularly frustrating, as your insurer won’t be able to recover any repair costs.

Some policies offer protection against this. When you compare car insurance, it's worth bearing this in mind. RAC Car Insurance Plus includes our uninsured driver promise. So, if you're hit by an uninsured driver and it wasn't your fault, you'll get a refund on any excesses you have had to pay out. Plus, you won't lose your no claims discount.

Yes, you can claim for damage to your vehicle due to potholes. But your policy excess would apply and any no claims discount you hold would be affected. Pothole damage is covered by the ‘accidental damage’ section of your RAC Car Insurance policy wording.

Yes, we’re here to help. We’re aware that many things can impact people’s livelihoods and cause financial hardship. If you think you may be unable to maintain your regular policy payments, please contact us as soon as possible on 0330 159 1031. Our opening hours are Monday-Saturday, 8am-6pm.

We have specialists on hand who can discuss your individual circumstances and agree how we can help with your financial situation. There are several ways we may be able to help including moving your payment dates, agreeing partial payments or payment holidays in the short term and removing any fees applied to your policy.

Don’t wait until you miss a payment as we can help you in advance. We ask that you don’t cancel your payments or direct debits as this can result in your policy being cancelled and we don’t want you to be left uninsured, please get in touch with us in the first instance.

No, you do not need to inform us and will continue to be covered.

No, our motor insurance policy will provide, at minimum, third party liability coverage for the duration of the insurance policy. However, we encourage you to check your policy documents carefully for limits of coverage and policy exclusions. In addition, we encourage you to familiarise yourself with regulations around the cross-border transport of goods and abide by any travel advice issued by the Foreign, Commonwealth & Development Office.

No, cover does not include driving in the Ukraine. You should also be aware that damage or injury caused by war, conflicts or similar events is common exclusion in motor insurance policies.