FAQs

RAC Day Insurance can be used to test drive a vehicle and is provided by DayInsure.com.

The Basics

How do I contact DayInsure.com?

Please email support@dayinsure.com at any time and we will respond within 24 hours. Alternatively please call our helpdesk on 0333 005 0944.Lines are open Mon-Thurs 9am to 5pm, Fri 9am to 4pm, weekends - closed.

Can I telephone for a quote or to purchase insurance?

DayInsure products are only available to quote and purchase online.

How much do DayInsure policies cost?

Prices depend on the make/model of vehicle, your address, age and occupation, policy duration and payment method. Please complete the application form for a quote – there’s no need to proceed if you choose not to.

What level of cover is provided?

All insurance is fully comprehensive.

How soon can cover commence?

15 minutes after purchase or later if required.

How and when will I receive my documents?

Your documents, including the insurance certificate, are available to download instantly after payment and via the confirmation email sent after purchase.

Who underwrites the policy?

DayInsure policies are underwritten by Aviva, the UK’s largest insurer.

Vehicles and Supervision

Are there any vehicles you won’t insure on Dayinsure?

We are unable to insure vehicles with a value of £75,000 or above, and certain makes and models are also excluded such as performance or exotic vehicles. When you enter the registration number in the application form, you will be advised if we can provide cover.

Can I test drive a range of different vehicles on one policy?

You will need to buy a separate Dayinsure policy for each car you wish to test drive.

If I want to test drive the same vehicle the following day, will my policy cover me?

Our minimum policy length is 24 hours. So if the second test drive falls within 24 hours of the policy inception you would still be covered. Outside of this you would need to purchase a second 24 hours of cover.

Policy Details

Will my policy appear on the Motor Insurance Database (MID)?

Yes, but not immediately. We update the MID shortly after midnight every day. 

Refunds

Can I get a full refund if I have purchased a policy but decide not to test drive the vehicle?

You are entitled to cancel your policy at any time. Provided there have been no claims or incidents likely to give rise to a claim you will be entitled to a refund of unused premium. If you cancel the policy before cover has commenced you will be entitled to a full refund of premium. If you cancel the policy after cover has commenced you will be entitled to a pro rata return of premium, less a cancellation fee of £10. Cover for days or part days which have already commenced will not be refundable. Please note that any applicable card charges will not be refunded.