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Existing RAC Insurance Customers

Car Insurance or Multicar Insurance

Amend your Car Insurance or Multicar Insurance policy

View and manage your policy online

No fuss, no phone call needed and open 24/7

You can change the following with your online account:

Your surname and/or marital status

Home address, phone number or email address

Vehicle and registration

Ad hoc payment

Add or remove a driver

Vehicle usage (e.g. social, commuting, business)

Your monthly payment dates or bank account details

Request online documentation

Proof of No Claims Discount – Submit or Request

RAC Car Insurance contact information

If you need to contact RAC Car Insurance please call 0330 159 10311, or if you're abroad +44 1494 4061242.

To make a Car Insurance or Multicar Insurance claim or get an update on an existing claim

Our claims lines are open 24 hours a day, 7 days a week and a claims representative will be on hand to assist you through every step of the claims process.

To make a claim on your RAC Car Insurance, call 0330 159 1062

For glass claims call: 0330 159 1051.

To get a new Car Insurance or Multicar Insurance quote or retrieve a saved quote

Online quotes are valid for 30 days. You can get a new quote here, or retrieve a saved quote here.

To get a new multicar insurance quote – call 0330 159 1468.

Got a question about your car insurance policy?

Take a look at our Help section for answers to common questions.

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Home Insurance

If you would like to make a claim or discuss your home insurance policy, please see our home insurance existing customer page.


Black Box Car Insurance

If you would like to make a claim or discuss your black box car insurance policy, please see our black box car insurance existing customer page.

Your Black Box Portal

Monitor your driver score, car health and journey details online via our free RAC Black Box app (for iOS and Android devices).

Find out how to download the driver app.

Travel Insurance

Our Travel Insurance is provided to you, through us, by our partners Hood Travel Ltd.

Quotes

Amend your Travel Insurance policy

To renew your Travel Insurance Annual policy

Call 0330 159 0409 to contact our Customer Service Team. Lines open Mon – Fri 8am to 7pm, Saturday 9am – 5pm and closed Sundays and Bank Holidays.

To make a Travel Insurance claim

Need to make a claim on your travel insurance? Call our friendly claims teams on the relevant number below. To assist with the claim, please have your policy reference number to hand.

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Motorbike Insurance

Quotes

Amend your Motorbike Insurance policy

To renew your Motorbike Insurance policy

To make a Motorbike Insurance claim

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Temporary Car Insurance

Quotes

Amend your Temporary Car Insurance policy

  • Our Temporary Car Insurance is provided to you, through us, by our partners Dayinsure. To make policy changes or if you have any queries, email [email protected].
  • If you need to cancel your policy – if your insurance needs have changed we are able to offer refund for unused cover. Please contact our team on [email protected]m.

To make a Temporary Car Insurance claim

  • Call us free on 0800 015 61663, 24 hours a day.
  • You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim. Please be aware that if you do make a claim under this policy you'll need to disclose this fact to your current car insurer.

To obtain proof of Temporary Car Insurance

  • You will be able to print all the paperwork from the site immediately after purchase and all your documents will be emailed to you.
  • If you have problems accessing your policy documents after you have purchased cover, email [email protected] quoting your policy number.

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Learner Driver Insurance

Our Learner Driver Insurance is provided to you, through us, by our partners Dayinsure.

Quotes

Amend your Learner Driver Insurance policy

  • Our Learner Driver Insurance is provided to you, through us, by our partners Dayinsure. To make policy changes or if you have any queries, email [email protected].

To make a Learner Driver Insurance claim

  • Call us free on 0800 015 6166, 24 hours a day.
  • You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.

To discuss a Learner Driver Insurance refund

  • If your insurance needs have changed and you need to cancel your policy, please contact our team. on [email protected]. We are able to offer a refund for unused cover.

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Van Insurance

If you would like to make a claim or discuss your van insurance policy, please see our van insurance existing customers page.


Hagerty Insurance (Classic Cars)

Classic Car Insurance Customer Service Team

  • Call our partner Hagerty Insurance on 0330 159 0728. Lines open Mon – Fri 9am to 5:30pm, Sat 9am to 1:00pm.
  • To report a classic car claim call 0330 159 0730.
  • You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.

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Car Hire Excess Insurance

Our Car Hire Excess Insurance is provided to you, through us, by our partners Cover-More Insurance Services Ltd.

Quotes

Amend your Car Hire Excess Insurance policy

  • For policy queries please contact the customer service team at [email protected] or call: 0330 159 8776.

Make a Car Hire Excess Insurance claim

You can make a claim on your car hire insurance policy online, by email, or by phone.

For policies bought before 1st December 2022:

Online: haloinsurance.com/claims

Email: [email protected]

Call: 0330 159 8776

For policies bought on or after 1st December 2022:

Online: defendinsurance.eu/raccarhireclaims

Email: [email protected]

Call: 0161 388 5453

You’ll be asked to confirm details of the incident you’re making a claim for – please have your policy number to hand. We’ll ask you to provide documentation to support your claim such as your rental agreement, receipt of rental, copy of driving licence for the person driving the rental vehicle and the accident damage report.

You must contact the police if anyone has been injured as the result of any claim.

To cancel your Car Hire Excess Insurance policy

To make a cancellation request, please email [email protected] or write to: Cover-More Insurance Services Ltd, Park View, 82 Oxford Road, Uxbridge UB8 1UX, United Kingdom or by emailing [email protected].

You must contact the police or if anyone has been injured as the result of any claim.

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