Existing RAC Insurance Customers

Select your insurance product below. For Breakdown policies please visit MyRAC.

Car Insurance or Multicar Insurance Learner Driver Car Insurance
Home Insurance Van Insurance
Black Box Car Insurance Classic Car Insurance
Travel Insurance Caravan, Motorhome or Campervan
Motorbike Insurance Temporary Car Insurance
Personal Accident Insurance


Car Insurance or Multicar Insurance

Quotes

Amend your policy

  • You can use the Self Service Centre to amend your policy, payment details or view your documents online.
  • To make other changes call us on 0330 159 1031. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.
  • If you’re overseas and need to contact us please call +44 1494 406124.

Proof of No Claims Discount

  • To request proof of your No Claims Discount, call us on 0330 159 1031. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.
  • If we have requested proof of your No Claims Discount, please email it to us at rac@insurance-system.co.uk.

To renew your policy

  • Call us on 0330 159 1028. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.

To make a claim

  • To report a claim call 0330 159 1062
  • To report a Glass claim call 0330 159 1051
  • Our claims lines are open 24 hours a day, 7 days a week and a claims representative will be on hand to assist you through every step of the claims process.

Home Insurance

Quotes

Amend your policy

  • You can use the Self Service Centre to amend your contact details or payment details, or to view your documents online. 
  • To make policy changes call us on 0330 159 0985. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.

To renew your policy

  • Call us on 0330 159 0983. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.

To make a claim

To make a claim on your home policy, please refer to your policy document for the insurer claims number. If you want to make a claim under an Optional Extra cover, please see the relevant claims number below.

  • Home Assistance Cover – call 0330 159 1203 to request tradesman’s assistance. Lines open 24 hours a day, 7 days a week.
  • Family Legal Protection – call 0330 159 1202 and quote your policy number. Lines open 24 hours a day, 7 days a week.
  • Keycare Cover - call 0330 303 4016 and quote your fob number. You must report any claim to Keycare as soon as possible and within 30 days of the loss or theft of keys.

Black Box Car Insurance

Quotes

Amend your policy

  • To make policy changes call us on 0330 159 1048. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.
  • If you’re overseas and need to contact us please call +44 1494 406124†.

Proof of No Claims Discount

  • To request proof of your No Claims Discount, call us on 0330 159 1048. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.
  • If we have requested proof of your No Claims Discount, please email it to us at rac@insurance-system.co.uk.

To renew your policy

  • Call us on 0330 159 1044. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.

To make a claim

Our claims lines are open 24 hours a day, 7 days a week and a claims representative will be on hand to assist you through every step of the claims process.

Monitor your Driver Score – download our App

Monitor your Driver Score, car health and journey details online via our free Black Box driver app (for iOS, Android and Windows devices).


Travel Insurance

Quotes

Amend your policy

  • Call 0330 159 0409 to contact our Customer Service Team. Lines open Mon-Fri 8am to 7pm, Saturday 9am - 5pm and closed Sundays and Bank Holidays.

To renew your Annual policy

  • Call 0330 159 0409 to contact our Customer Service Team. Lines open Mon-Fri 8am to 7pm, Saturday 9am - 5pm and closed Sundays and Bank Holidays.

To make a claim

Call our Claims Team on the relevant number below. Please have your policy reference number to hand:
 


Motorbike Insurance

Quotes

Amend your policy

  • You can view and download your policy information here.
  • Call 0330 159 1157 to contact our Customer Service Team. 

To renew your policy

To make a claim


Temporary Car Insurance

Quotes

Amend your policy

  • To make policy changes or if you have any queries, call us on 0333 005 0944. Lines open Mon-Thurs 9am to 5pm, Fri 9am to 4pm.
  • If you need to cancel your policy - if your insurance needs have changed we are able to offer refund for unused cover. Please contact our team on rac@shortterminsurance.co.uk

To make a claim

  • Call us free on 0800 015 6166, 24 hours a day.
  • You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim. Please be aware that if you do make a claim under this policy you'll need to disclose this fact to your current car insurer.

To obtain proof of insurance

  • You will be able to print all the paperwork from the site immediately after purchase and all your documents will be emailed to you.
  • If you have problems accessing your policy documents after you have purchased cover, email rac@shortterminsurance.co.uk, quoting your policy number, or call the Day Insurance technical support line on 0333 005 0944.

Learner Driver Insurance

Quotes

Amend your policy

  • To make policy changes or if you have any queries, call us on 0333 005 0944. Lines open Mon-Thurs 9am to 5pm, Fri 9am to 4pm.

To make a claim

  • Call us free on 0800 015 6166, 24 hours a day.
  • You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim. 

To discuss a refund

  • Please call us on 0333 005 0944. Lines open Mon-Thurs 9am to 5pm, Fri 9am to 4pm.

Van Insurance

Quotes

Amend your policy

  • You can view your policy information online via my policy or upload and validate your documents here.
  • Call 0330 332 8311 to contact our Customer Service Team. 

To renew your policy

To make a claim


Classic Car Insurance

Quotes

Amend or renew your policy

  • Call 0330 159 0728 to contact our Customer Service Team. Lines open Mon-Fri 9am to 5:30pm, Sat 9am to 1:00pm.

To make a claim

  • Call our Claims Team on 0330 159 0730.
  • You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim. 

Caravan, Motorhome or Campervan Insurance


RAC is no longer offering new policies for Caravan/Motorhome/Campervan. If you are an existing customer and need to contact the policy administrator, Comfort Insurance, please contact Customer Service on 0330 159 1475 or via www.comfort-insurance.co.uk. Phone line opening hours are Monday to Friday 8.30am - 7pm, Saturdays 9.30 - 3.30pm.

Personal Accident Insurance

RAC is no longer offering new policies for personal accident insurance. If you are an existing customer and need to contact the policy administrator, Cigna Insurance Services, please call 0330 102 6552 between 9am and 5pm Monday to Friday.


 

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* Calls from landlines may be charged up to 9p per minute, plus a 15p call set up fee. Calls from mobiles may cost between 8p and 40p per minute. Calls may be monitored and/or recorded.

**03 numbers are charged at national call rates and included in inclusive minute plans from landlines and mobiles. Calls from abroad may incur additional charges. Calls may be monitored and/or recorded.

RAC Insurance is a trading name of RAC Financial Services Limited. Registered in England and Wales No. 5171817. Registered office: RAC House, Brockhurst Crescent, Walsall, WS5 4AW. RAC Car Insurance and RAC Home Insurance are arranged and administered by BISL Limited, which is an independent intermediary. Registered in England no. 3231094. Registered office: Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS. Both companies are authorised and regulated by the Financial Conduct Authority.

 

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