Like many UK businesses, the pandemic continues to disrupt our service. If you break down, the fastest way to get help is online.

Contact us

Coronavirus (COVID-19) update: We’re following the latest government advice, so we can keep our colleagues safe while continuing to support you. 

If you need us, you can still get in touch. Here’s all the latest information about how to contact us at the moment.

 
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Breakdown cover enquiries

Broken down?

Report your breakdown online 

 

The quickest and easiest way to get help today is online or using the MyRAC app.

  

If you would prefer to speak to a member of the team, call us on 0333 2000 999. Lines open 24/7.

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.



Online self service

To get information about your membership, check renewal dates or update personal details, please visit myrac.co.uk. Log in or register to get started. 

  • Amend your membership details

  • Change your address

  • Change your email or phone number


Log in 


Existing member queries

You can view your renewal or annual review documents at myrac.co.uk – just log in or register to get started. If you still need to talk to us, please give us a call. 

If you have any other questions, please email us any time.  

0330 159 0740
 

Monday  8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 9am - 5pm
Sunday & bank hols 9am - 5pm


Buying breakdown cover

If you’re looking to buy breakdown cover, please buy online. This is so we can make sure our call centres are available for those who’ve broken down or need urgent help. 

08000 722 822

Monday  8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 9am - 5pm
Sunday & bank hols 9am - 5pm

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.

Buy Online 


European breakdown cover

Our lines are very busy so please only call if it’s urgent. You can email us any time and we’ll get back to you as soon as possible. 

Sales and customer service

0330 159 1111

Monday  8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 9am - 5pm
Sunday & bank hols 9am - 5pm

 

Buy Online 


Blue Badge holders (RAC Response)

Broken down?

Report your breakdown online 

 

The quickest and easiest way to get help today is online or using the MyRAC app.

  

If you would prefer to speak to a member of the team, call us on 0333 2000 999. Lines open 24/7.

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.

Sales and customer service

Our lines are very busy so please only call if it’s urgent. You can email us any time and we’ll get back to you as soon as possible. 

0330 159 0740

Monday  8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 9am - 5pm
Sunday & bank hols 9am - 5pm

Buy Online 
 

The quickest and easiest way to get help today is online or using the MyRAC app.

  

If you would prefer to speak to a member of the team, call us on 0333 2000 999. Lines open 24/7.

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.

Breakdown cover arranged and administered by RAC Financial Services Limited (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd (Registered No 2355834). Registered in England; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services and RAC Financial Services Limited are authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

RAC Insurance is a trading name of RAC Financial Services Limited. Registered in England and Wales No. 5171817. Registered office: RAC House, Brockhurst Crescent, Walsall, WS5 4AW. RAC Car Insurance and RAC Home Insurance are arranged and administered by BISL Limited, which is an independent intermediary, and is underwritten by a panel of insurers. Registered in England no. 3231094. Registered office: Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS. Both companies are authorised and regulated by the Financial Conduct Authority.

© 2021 RAC Motoring Services. All rights reserved.