To keep our colleagues safe and continue to support you, we’re having to do things a little differently right now. But we’re still here to help you.

Here’s all the latest information about how to get in touch.

To update your details
If you need to change your name, address, phone number or email, you can do this below.

To make another change to your policy or talk about an issue related to coronavirus
Call us on 0333 0702 522
We are open 8am to 7pm. Currently our quietest time to call is 8am-11am or 3pm-7pm


Membership or breakdown enquiries:

  • If you need help with a breakdown enquiry, please click here
  • To talk to us about your membership or any payment issues, click here
  • To talk to us about changing your membership or updating your membership details, click here
  • If you'd like to submit any praise or commendations, please click here

Membership or breakdown complaints

  • We are committed to providing you with an exceptional level of service and customer care. We realise things can go wrong and there may be occasions when you feel we have not provided the service you expected. When this happens we want to hear about it so we can try to put things right. 

Other complaints or enquiries

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