Using your myRAC account (online or through the app) is the quickest way to make changes to your membership, or to get help if you break down. But if you need to speak to someone for any reason, you can still get in touch with us over email or on the phone.

Broken down?

Report your breakdown online 

The quickest and easiest way to get help today is online or using the myRAC app. If you’d prefer to speak to a member of the team, call us on 0333 2000 999. Lines open 24/7.

If you’re not an RAC member, we can still help you (as long as you have valid tax and MOT). Just call 0330 159 8743.

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.

Updating your membership

Register or log into myRAC to:

  • view your policy documents
  • check your renewal dates
  • manage your breakdown cover details
  • set up reminders for your MOT, tax, service & insurance
  • change or upgrade your cover
  • update your contact details
  • see all your member benefits, discounts and rewards
Log in 

Need further help? Call 0330 159 1111

Thinking of leaving us?

If you’d like to stop your RAC membership, whatever the reason, please give us a call on 0330 159 1111. We’ll talk you through your options, see what we can do to help, and help you cancel if you still want to.

Feedback and General enquiries

If you have any other questions and for general enquiries, give us a call on 0330 159 0740. Lines open weekdays 8am – 7pm and weekends 9am – 5pm. Or email us any time and we’ll get back to you as soon as we can.

We welcome your feedback. Here’s where you can submit praise or commendations about our colleagues.

We take your complaints seriously. Find out more about making a complaint.

Share your ideas with thousands of other drivers in our RAC Community Forum.

Buying breakdown cover

If you’re looking to buy breakdown cover, the quickest and easiest way is to get it online.

Buy online 

But if you’d prefer to speak to someone on the phone, our lines are open weekdays 8am – 7pm, weekends and bank holidays 9am – 5pm.

For UK breakdown cover, please call 08000 722 822

European breakdown cover 0330 159 1111

Cover for Blue Badge holders 0333 2000 999

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.

If you’ve already broken down, don’t buy online. Call 0330 159 8743 instead.

Our Customer Service team may contact you via telephone to discuss your request, where a telephone number is provided.

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