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For Black Box Insurance policies quoted before the 30th March 2021
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For Black Box Insurance policies quoted from 30th March 2021
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Make changes to my policy |
Contact the team on 0330 159 1048. Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm.
If you’re overseas and need to contact us please call +44 1494 406124†. |
Make changes to your policy via your online account, 24/7.
If alternatively you’d prefer to speak to a member of the team, call 0333 070 2560. Lines open Mon-Fri: 9am to 6pm, Sat: 9am to 4pm.
If you’re overseas and need to contact us please call +44 117 428 8661. |
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To submit / request proof of No Claims Discount (NCD) |
If we have requested proof of your No Claims Discount, please email it to us at [email protected].
To request proof of your NCD, call 0330 159 1048. Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm. |
If we’ve requested proof of your No Claims Discount, please upload using your online account.
To request proof of your NCD, call 0333 070 2560. Lines open Mon-Fri: 9am to 6pm, Sat: 9am to 4pm. |
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To renew your policy |
To discuss your renewal call you need to speak to us about renewing your policy, call us on 0330 159 1044. Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm. |
You can view and accept your renewal online via your online account.
To discuss your renewal call 0333 070 2561. Lines open Mon-Fri: 9am to 6pm, Sat: 9am to 4pm. |
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To make a claim |
Our claims lines are open 24 hours a day, 7 days a week.
To report a claim call: 0330 159 1062
To report a Glass claim call: 0330 159 1051 |
Our claims lines are open 24 hours a day, 7 days a week.
For Motor claims call: 0344 571 3038
For Glass claims call: 0333 070 2623
If you’re overseas call: +44 1253 441 238 |
Your Black Box Portal
Monitor your Driver Score, car health and journey details online via your personalised Black Box Insurance Portal, or if you have a mobile device, you can download our free Black Box driver app (for iOS and Android devices).
Download iOS app
Download Android app