If you’re unsure what number to call, please refer to your policy wording.
Amend your black box car insurance policy
To amend your black box car insurance policy call 0330 159 1048. If you’re overseas, please call +44 1494 406124†.
Your customer reference number should look like this: 130707302-01.
Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm.
Make a black box car insurance claim
You can call us to make a claim on your black box car insurance policy 24 hours a day, 7 days a week.
You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.
Renew your black box car insurance policy
To discuss your black box car insurance renewal call us on 0330 159 1044.
Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm.
Proof of no claims discount
To request proof of your black box car insurance no claims discount, call 0330 159 1048.
To submit proof of your no claims discount, please email it to us at [email protected].
Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm.