If you bought a policy before this date, your customer reference number should look like this: 130707302-01.
Make changes to my policy | Contact the team on 0330 159 1048. Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm. If you’re overseas and need to contact us please call +44 1494 406124†. |
To submit / request proof of No Claims Discount (NCD) | If we have requested proof of your No Claims Discount, please email it to us at [email protected]. To request proof of your NCD, call 0330 159 1048. Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm. |
To renew your policy | To discuss your renewal call us on 0330 159 1044. Lines open Mon-Fri: 8am to 8pm, Sat: 8am to 6pm, Sun & Bank Hols: 10am to 4pm. |
To make a claim | Our claims lines are open 24 hours a day, 7 days a week. To report a claim call: 0330 159 1062 To report a Glass claim call: 0330 159 1051 |