RAC Online Car Insurance
RAC Online is self-service car insurance that puts you firmly in the driving seat. Give the call centre a miss and instead access and make changes to your policy 24/7, online. You’ve got the freedom to manage your account as you like. Plus get support from our virtual assistant at anytime, or our live chat function is available Mon-Fri 8am-8pm, Saturday 8am-6pm and Sunday 10am-4pm.
Because call centre support is limited, we’ve reduced our online admin fee. And if you need to call us to make a claim, you’ll get the same exceptional service.
Uninsured driver cover
Keep your no claims discount even if you’re hit by an uninsured driver, comprehensive plus policies only
Peace of mind
We pay out on 99% of claims, giving you confidence when you need it most*
*Based on claims made for RAC Car Insurance and Online Car Insurance, excluding add-ons, between October 2024 – March 2025.

Get RAC Breakdown Cover for less
RAC Online Car Insurance customers pay less for RAC Breakdown Cover compared to standard RAC Car Insurance and RAC Black Box Car Insurance customers, when purchasing as an add-on.
What makes RAC Online different?
The insurance cover offered by RAC Online is the same as our standard car insurance levels. The only difference? Because it’s a ‘self-service’ option, call centre support is limited. And that means that we can offer you lower admin fees when making changes online.
What does self-service insurance mean?
Self-service insurance is a time and hassle-saving way to manage your insurance policy. Rather than needing a helpline to make changes to your policy or details, with self-service customers can do it themselves, online. Online support is also available via live chat 7-days a week.
What changes can I make online?
Log in to My Account anytime of the day to check or manage your insurance cover.
✓ Make a change to your vehicle or personal details
✓ Renew your policy
✓ Make a payment
✓ View or download your policy documents
Visit our RAC Online FAQs to find out more about our digital-only product.
Rated ‘Excellent’ on Trustpilot
Why choose RAC Online?
Online self-service
Manage everything yourself, digitally, with live chat for help
Paperless
Download and view your documents digitally through My Account
Our cheapest product^
By cutting out the call centre, we can reduce our price and admin fee too
Compare RAC Insurance policies
Compare the different cover levels and features available with RAC Online Car Insurance.
Comprehensive plus
Comprehensive
Third Party, Fire and Theft
Third party
Third party coverage – we pay for damage to other vehicles, property, and legal costs if you are at fault.
Fire and theft – we pay for repairs if your car suffers fire damage or is stolen.
Uninsured driver promise – we cover you if an uninsured driver hits you, keeping your no-claims bonus safe.
Vandalism promise – we pay for repairs if someone damages your car.
Courtesy car as standard (subject to availability and eligibility) – if you qualify, you get a replacement car while yours is fixed.
Personal accident benefit – if you suffer serious injuries in an accident, we give you financial help.
Medical expenses – we pay for your medical treatment if you are hurt in a crash.
Personal belongings – we protect your items in the car from loss or damage.
Transfer home or hotel stay after an accident1 – if an accident leaves you stranded, we help you get home or book a hotel.
Child seat cover – we replace your child seat if it is damaged, even when you cannot see the damage.
Window glass cover – if your car’s glass is broken, we help fix or replace it.
Emergency treatment – we pay for urgent medical care if you are injured in an accident.
Replacement locks – if your car keys are lost or stolen, we cover the cost of new locks.
Cover for accessories – we protect extra car features, like roof racks, from damage.
Sound and sat nav equipment – we cover damage or theft of your car’s audio and navigation systems.
And we don’t just offer insurance for your car – upgrade your cover with our range of optional extras including RAC Breakdown Cover, Motor Legal Protection, Keycare and Guaranteed Replacement Car.
Page reviewed by: David Buxton
