Mobile phone driving laws - what is and isn't illegal? | with video

Using a handheld mobile phone while behind the wheel is a controversial and incredibly dangerous issue. 

Back in 2016, Theresa May pledged to make it as socially unacceptable as drink-driving.

The RAC even runs its own campaign on the issue, called Be Phone Smart.

Due to growing media attention and increased lobbying from the RAC, the Government has recently revealed plans to update laws preventing mobile phones from being used in any way behind the wheel.

In our guide we outline what the law says, look at how you can use your phone safely on the road, and offer help and advice on how to cut the habit.

What are the mobile phone driving laws?

Mobile phone driving laws



Using a hand-held mobile phone while driving is illegal. It is also illegal if you are a passenger supervising a learner driver.

Mobile phone driving laws were first introduced in December 2003, and from 2007 drivers incurred three penalty points on their licence and a fine (£60 at first, then £100 from 2013).

But from 1 March 2017, the penalty doubled – so being caught using a mobile phone while driving now carries a penalty of six points and a £200 fine.

The RAC has campaigned to toughen the penalties, because we know that growing numbers of our members are frustrated at seeing other road users flouting the law.

Hands-free phone use: the law

You are allowed to use a phone if it is fully hands-free – you’re not allowed to pick it up and use it to communicate, even momentarily.

It will soon be illegal to touch your phone for any other purpose behind the wheel as well.

Any hands-free devices should be fully set up before you drive, so you can take calls without handling the device.

In an August 2019 report, the Commons Transport Committee put forward their case for banning the use of hands-free kits.

They suggest that using the technology carries the same risk of collision as a hand-held phone. The government said there are no plans to introduce a ban.

The police still have the power to stop you if they believe you have been distracted by using a mobile phone while driving, even if it’s fully hands-free.

Some road safety groups believe mobile phones should be completely switched off while driving, to avoid any distractions. 

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Using a phone as a sat-nav: the law

It is no excuse to say you’re simply following the mapping on your hand-held device and that's why you've picked it up.

The mobile phone law specifically refers to this, stating it is illegal to use a hand-held mobile to follow a map.

If you wish to use smartphone navigation or a mapping app, fix the phone to the windscreen or dashboard, so it’s in clear view for use while driving (but not obstructing your view), without requiring you to hold or interact with it.

Plans to update laws, banning touching mobiles for any reason, were revealed in November 2019.

When can you use a phone in your vehicle?

The law is clear on when you can use a hand-held device behind the wheel.

It is only legal if you are safely parked – and this does not include waiting in traffic or stationary at the traffic lights.

The law also includes a proviso for emergencies: you are allowed to make 999 or 112 calls on a hand-held device while driving, but only if it’s not otherwise safe to stop.

Can I use my phone while driving if I’m not moving?

Contrary to what many drivers seem to think, the law still applies when your vehicle is stopped at lights or in heavy traffic. If your engine is running, your phone should be nowhere near your hands. This is still the case if the engine stops automatically to save fuel (called 'start-stop technology’).

As mentioned above, the Department for Transport recently revealed plans to close loopholes allowing drivers to touch their phones for non-communicative reasons.

In the RAC Report on Motoring 2019, 17% of all drivers – and a shocking 35% of under-25s – say they check texts, email or social media while driving, despite the heightened level of risk involved in looking away from the road, even for seconds at a time.

Using hands-free phone kits is currently legal in the UK, although police still have the right to penalise any hands-free user they think is being distracted and isn’t in control of their vehicle. 

The Commons Transport Committee wish to introduce a blanket ban on hands-free devices.

The government said there are no plans to introduce such a measure.

What are the penalties for using your phone while driving?

The penalty for being caught using a hand-held device while driving has been increased since the law was introduced in 2003. It was originally just £30. Today, it is a Fixed Penalty Notice of £200, and six penalty points on your licence.

Could I lose my licence for using a phone?

Mobile phone driving penalties


The changes effectively mean that if a new driver (someone who has held a licence for less than two years) is caught using a hand-held device behind the wheel, they will lose their licence.

Drivers are only allowed to clock up six penalty points in their first two years of driving, rather than the normal 12.

More experienced motorists can lose their licence if they receive 12 points in a three-year period – so just two mobile phone incidents under the new law. 

Also, if the police feel it is a particularly extreme example of using a mobile phone behind the wheel, the driver could be taken to court.

Here, the maximum fine is £2,000, and guilty drivers could face disqualification.

Motorists involved in an accident caused by using a hand-held device behind the wheel face stiff penalties as well.

For example, the government is considering increasing the penalty for causing death by dangerous or careless driving from 14 years to life imprisonment.

A two-year driving ban is also obligatory.

Mobile phone use while driving: the stats

Despite mobile phone laws becoming stricter, British motorists are, worryingly, becoming more willing to use hand-held devices behind the wheel.

The RAC Report on Motoring 2019 found that 23% of all drivers – the equivalent of just under 10 million motorists – confess to making or receiving calls on a handheld phone while they are driving, at least occasionally. Among drivers aged between 17 and 24, this rate is 51%.

23% of all drivers confess that they make or receive calls on a handheld phone while they are driving

Meanwhile, 17% of all drivers – and a shocking 35% of under-25s – say they check texts, email or social media while driving, despite the heightened level of risk involved in looking away from the road, even for seconds at a time.

Only a small minority of drivers (15%) follow the official government advice to put their phone in their glove compartment while driving: most people either keep their phone in a pocket or bag (45%), or put it on the seat or console next to them (25%). 

A quarter (24%) of motorists say they usually leave their phones switched on with the sound on when driving, rather than putting the device on silent or switching to some form of safe-driving mode.

Advice and apps to help you stop using your phone

The easiest way to not be distracted by using your mobile phone in the car is to switch it off.

Treat the cabin of your car like you do an aircraft, and put your phone into flight-safe mode before you drive.

The liberation you feel when driving without worrying about the phone is really satisfying.

If you have to stay in touch, make sure your phone is paired up to Bluetooth, so you can still take calls.

Bluetooth devices cost little and, increasingly, modern cars have Bluetooth connectivity as standard.

But place the phone in the glovebox or keep it in your pocket, case or handbag, out of sight, with the sound turned off, so you won’t be distracted by the screen lighting up or message alert sounds.

Some drivers use their smartphone’s ‘do not disturb’ mode while driving, which will only allow calls from favoured numbers, silencing all other calls and alerts.

There are apps to help you beat any addiction to using a hand-held phone behind the wheel.

One of the most popular is called LifeSaver, available for iOS and Android devices.

This cleverly uses a combination of GPS monitoring and a rewards system to help overcome distracted driving.

It blocks the phone while driving (including text messages), and can automatically alert others that you’ve arrived safely at your destination, if you wish. 

There’s an online ‘Driver Portal’ Lifesaver dashboard that can be accessed by parents or commercial fleet managers, to reward drivers using the app and building up points. This will also, however, display transgressions.

There are lots more tips on the RAC's Be Phone Smart campaign website.

How can I report mobile phone driving offenders?

Members of the public can report repeat offenders anonymously by calling Crimestoppers on 0800 555111.

What the RAC says

We have created a campaign, Be Phone Smart, that encourages drivers to take a positive step by committing to not using a handheld phone – quite simply, to make an online promise to keep within the law, keep their focus on the road ahead, and share the message with others. 

The campaign website includes tips and advice on staying safe and legal, answers common questions (such as 'can I touch my phone if I am using it hands-free'), and features videos that discuss the issue of phone use by drivers in the UK.

Read next: A complete guide to speed camera fines

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Mobile phone laws frequently asked questions

  • Is touching your phone while driving illegal?

    Current law forbids using a mobile phone for ‘interactive communication’ while driving. However the police can charge you for driving without due care and attention or careless driving.

    Driving without due care and attention will result in a fixed-penalty notice (FPN). This usually means three points on your driving licence and a £100 fine, although some police forces may offer a driver education course as an alternative.

  • Can I answer my phone while driving?

    It’s illegal to hold a phone while driving, but answering a phone call through a hands-free kit is permitted.

    Though the Commons Transport Committee want to introduce a blanket ban on hands-free devices, the government have said there are no plans to introduce such a measure.

  • Can cameras catch you using a phone while driving?

    Cameras aren’t currently able to catch drivers using a phone while driving in the UK. However alternative technology can detect if a phone is making calls, sending and receiving text messages or using the internet. Hampshire Constabulary and Thames Valley police rolled out the sensor system in early 2019. The system cannot tell who is using the phone within a car, but can tell if it’s being used through the handset itself or a Bluetooth system.

    The technology for cameras to catch drivers using mobile phones is available but is currently only used in Australia.

  • You are driving on a motorway and want to use your mobile phone – what should you do?

    If you find yourself on the motorway and want to use your mobile phone to make a call, you should use a hands-free kit. If you do not have a hands-free kit or wish to use features that aren’t voice-activated, you should wait until you’ve pulled over in a safe place and turned off your engine.

    A service station is likely to be your best option, as the hard shoulder should only be used for emergencies.

  • What's the mobile phone driving offence code?

    The endorsement code for using a mobile phone whilst driving is CU80. Being caught carries a penalty of six points and a £200 fine.

  • Can you have your phone on speaker while driving?

    Using your phone’s speaker in a call is completely legal. Using your hands to answer the call however, could see you land a CU80 charge or a ‘breach of requirements as to control of the vehicle, such as using a mobile phone’.

  • Can you use a mobile phone whilst driving on private property?

    Driving offences can only be enforced on those using a vehicle on public roads. The Road Traffic Regulations Act defines a road as “any length of highway or other road to which the public has access.”

  • Is it illegal to have a phone on your dashboard?

    It isn’t illegal to have a phone on your dashboard, but you must ensure it doesn’t block your view of the road and traffic ahead. A windscreen mount or dashboard holder/mat offers hands-free access to your phone and is recommended by the government.

  • Can you use your phone at a red light?

    As you are still in control of your car at a red light, the only way you can legally use a phone is with a hands-free kit. The same applies when queuing in traffic and supervising a learner driver from the passenger seat.

  • How can I stay off my phone while driving?

    You can stay off your phone while driving in one of three ways:

    1. Switching it off: Turning your phone off cuts out any chance that you’ll be distracted by calls or notifications.
    2. Keeping it out of reach: Placing your phone in a bag or the glove compartment makes reaching for your phone impractical.
    3. Using apps/software: Using driving mode or ‘do not disturb’ can block incoming calls and texts for the duration of a journey. A number of apps are also available and even offer incentives for reduced phone use.

    There are lots more tips on the RAC’s Be Phone Smart campaign website.

  • When did it become illegal to use a mobile phone whilst driving?

    The first mobile phone driving laws were introduced in December 2003. From 2007 the penalty stood at three points on your licence and a £100 fine. In 2017 the penalty doubled, so now drivers will receive six points and have to pay a £200 fine.

  • Is driving with Bluetooth legal?

    Driving with Bluetooth technology allows you to use your phone legally. It’s important that you pair your mobile with your car or device before starting your journey or while safely parked.

  • Is it legal to use a hands-free mobile phone when driving?

    A hands-free kit is the only way motorists should use their phones to communicate while driving. There have been calls from MPs to ban the technology in cars, but as of November 2019, the Government has no intention of prohibiting them.