Car warranty made simple

Avoid big repair bills for just £300 a year

Why choose an RAC Car Warranty?

The average repair cost last year was £449^*. But with an RAC Car Warranty, you get complete peace of mind you’re protected from big bills.

Immediate cover

No need for a car inspection

£2,000 total claim limit

during your warranty term

Hassle-free claims

Just take your car to a selected RAC garage – we’ll do the rest ^{^}

Buy car warranty

^{^}Find your local RAC garage offering warranty repairs here.

What is a car warranty?

A car warranty is cover for the cost of repairing your car if it develops a problem. It usually covers the cost of the labour and parts needed to fix a mechanical or electrical failure, but excludes damage caused by wear and tear. Each warranty will have specific inclusions and exclusions that you should check before buying.

What does a car warranty cover?

Some car warranties give you more cover than others. With an RAC Car Warranty, you’re covered for:

Inclusions

All mechanical and electrical parts are included for cover due to sudden and unforeseen failure of a component of the vehicle
Infotainment/multimedia system (factory fitted) up to a maximum of £500
Key remote fobs and key cards up to a maximum of £100
Timing belts
Casing if damaged by one of the included parts
Diagnostics in the event of a valid repair request, we will cover 1 hour’s labour (up to £55 outside the M25 circle or £75 within the M25 circle)

Exclusions

Wear & tear (repair or replacement of any part that fails due to reaching the end of its working life)
Any pre-existing faults prior to the start date
Any faults caused from a failure to service your vehicle in line with the manufacturer's servicing requirements
Turbo (factory fitted) where due to wear and tear or foreign object damage
Clutch where the failure is due to wear and tear
Brakes: brake discs, brake pads, brake linings/shoes
Contaminated fuel including the clearing of fuel lines, filters and pumps/injectors
Electrics: bulbs, LED, high intensity discharge (HID), lamps/lenses, batteries, fuses, wiring harness, wiring terminals and remaking of disturbed electrical connections

Have a question about your warranty?

We've answered a lot of your common questions below. But if you can't find yours, get in touch with the RAC Warranty team at [email protected].

Frequently Asked Questions

Q. Where can I take my car if there is a problem?

We recommend that you go to an RAC Approved Garage for your warranty claim. Find your local RAC Approved Garage at https://www.whocanfixmycar.com/networks/assurant.

You can opt to use a VAT registered garage which isn't RAC approved, however they may ask you to pay for the repair costs up front, which you will then need to claim back afterwards. It may also cost you more due to higher labour rates or use of original manufactured parts.

Please refer to your plan terms & conditions for specific coverage details regarding parts and labour.

Q. Will I have to pay anything when I claim on my car warranty?

If your repair is covered under the warranty, you won’t have to pay for anything, unless the repair costs more than £2,000. Please refer to your plan terms & conditions for specific coverage details regarding parts and labour.

Q. Is diagnostics covered on my warranty?

If the problem with your car is covered under your warranty, the cost of your diagnostic is included. We will pay up a maximum of £55 per hour (if the repairer is outside the M25 circle) and £75 per hour (if the repairer is within the M25 circle) excluding VAT or 1 hour’s labour, whichever is the lower value, towards the cost of diagnosing the mechanical fault.

If your repair is not covered, you’ll have to pay for the diagnostic.

Q. Is my warranty transferable to another person?

The RAC Car Warranty is not transferrable to another person. If you have a different RAC Warranty (e.g. RAC Platinum Warranty), please check your plan terms in the section called ‘transferring your plan’.

Q. What is the RAC warranty contact number?

To speak to a member of the RAC Car Warranty customer service team, please contact us on 0330 159 1218.

Q. How much is a car warranty?

The price of a car warranty can vary between providers, based on factors such as age and type of vehicle, mileage and parts covered.

The RAC Car Warranty has a simple approach to pricing; If your car’s less than 10 years old with less than 100,00 miles on the clock, you can get the RAC Car Warranty for a fixed price of £300 per year.

Q. What voids a car warranty?

Each warranty has its own terms. But in general, your warranty will be cancelled or ‘voided’ for:

Misuse: using your car for something that’s excluded under the warranty. For example, racing or certain types of business use.

Environmental damage: for example, if it’s damaged in a fire, flood, or environmental disaster.

Altered odometer: if the odometer in your car has been tampered with or replaced, this may void your warranty as it means there’s no reliable way to tell your car’s mileage.

Please refer to your plan terms & conditions for specific coverage and eligibility.

Q. What am I covered for with an RAC Car Warranty?

You are covered for £2,000 towards the repair of unexpected mechanical or electrical failures. Wear and tear and pre-existing conditions are excluded, as well as some specific parts. More details can be found in your Terms and Conditions.

Q. Can I claim straight away?

Yes – unlike other providers, we don’t require a vehicle inspection before the cover starts. So this means if you have an unexpected mechanical or electrical failure, you’re covered from day 1. Please note that pre-existing conditions are excluded.

Q. How do I claim on my car warranty policy?

We recommend that you go to an RAC Approved Garage for your warranty claim. Find your local RAC Approved Garage at https://rac.serviceplans.co.uk/login.

The mechanic at the garage will be able to contact the claims team directly to initiate the claim on your behalf, if it’s covered. But you can also contact the RAC Car Warranty claims team directly on 0330 100 3728.

Q. Who will make the repairs?

You can access your customer portal at https://rac.serviceplans.co.uk/login which has a list of RAC Approved Garages who can complete RAC Car Warranty related repairs. Alternatively, you can use any VAT-registered garage.

You can opt to use a VAT registered garage which isn't RAC approved, however they may ask you to pay for the repair costs up front, which you will then need to claim back afterwards. It may also cost you more due to higher labour rates or use of original manufactured parts. Please refer to your plan terms & conditions for specific coverage details regarding parts and labour.

Q. What happens if I breakdown and I have a car warranty?

Our RAC patrols won’t have your RAC Car Warranty information. So please let them know if you have a policy, so they can arrange the right next steps for you (e.g. taking you to the right garage for diagnosis and repair).

Q. I think something is wrong with my car – How do I get it checked?

You can book a diagnostic test into one of our RAC Approved Garages. The list of garages available are shown in an interactive map on your customer portal at https://rac.serviceplans.co.uk/login, or you can use any VAT-registered garage – please refer to your plan terms & conditions for details regarding parts and labour.

Note that the cost of the diagnostic test is only covered if your claim is successful, subject to certain limits (terms apply).

Q. I need to change my address or my vehicle has a new registration, how do I update my details?

To change any of your personal information, please contact our customer service team on 0330 159 1218 or email [email protected].

Q. I bought an RAC Warranty product from a dealership / online – is this the same product? How do I claim?

Other RAC-branded warranty products are sold through different channels. If you’ve bought any warranty product that isn’t called ‘RAC Car Warranty’ (e.g. RAC Platinum Warranty), please check your product information for specific queries. Or visit the RAC Warranty Claims page to find out how to claim on another RAC warranty.

Q. How do I cancel my car warranty?

If you want to cancel your policy, please call our customer service team on 0330 159 1218. Charges may apply.

Q. How do I complain?

We recognise that sometimes things can go wrong and we’re here to help. Please contact the RAC Car Warranty customer service team on 0330 159 1218 or email [email protected].

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