Terms of use
The RAC Community Forum is provided by RAC for users to share experiences, ask questions, and engage in discussions related to motoring, travel, and community topics. When you use the RAC Community Forum (forum.rac.co.uk), you agree to follow these rules.
Content ownership and licensing
- You retain ownership of any content you post on the forum.
- When you post something, you let RAC use it for free. We may show it, share it, or use it to promote the forum.
- You agree not to post anything that:
- Breaks someone else’s rights, like copyright, trademarks, or privacy.
- Holds you out as being someone else
- Is threatening, abusive, offensive, or harassing.
- Contains any illegal content or promotes any illegal content or activity.
- Gives instructions or advice that could harm someone.
- Could make RAC legally responsible just by sharing, publishing or using your post.
- You are solely liable for any damage resulting from any harm resulting from the content that you submit.
- You agree that we may show ads alongside your posts and use your content to help promote the RAC Community Forum.
Our commitment to protecting against illegal content
The RAC Community Forum is committed to protecting users and preventing the sharing of harmful or illegal material on our platform. We have strict policies and tools in place to identify and report such content, including:
- Monitoring: We employ a combination of human moderators and automated tools to detect and remove harmful content. Potentially illegal material is hidden until it can be reviewed by a moderator.
- Safeguarding: If we believe that a user is at risk, we have a safeguarding process in place to escalate concerns to the relevant authorities.
- Compliance & reporting to authorities: The RAC Community Forum works in line with UK laws and reporting obligations. Any identified illegal content or concerning activity is reported to the relevant authorities, including law enforcement and child protection agencies.
- Reported content: When content is flagged through our complaints or post-flagging mechanisms, it will be promptly suspended from public view and subjected to further review. Our team will investigate the matter in accordance with applicable laws and our internal policies to determine the appropriate course of action.
Termination of access
RAC can stop your access to the forum at any time if you break the rules or we believe you are harming the community.
Disclaimer and liability
We provide the forum as it is. RAC does not promise that all posts are accurate. You agree to use the forum at your own risk.
Content and advertisements
The RAC Community Forum contains links to and content from other Internet sites and resources. Because RAC has no control over these sites and resources, you acknowledge and agree that RAC is not responsible for the availability of these external sites or resources and does not endorse and is not responsible for any content, advertising products, services or other materials on or available from these sites or resources.
Data protection and privacy
Any details which you provide to us from which we can identify you are held and processed in accordance with our privacy policy.
Complaints and disputes
If you believe your post was wrongly removed or your access to the RAC Community Forum was unfairly terminated, you can raise a concern by following our complaints process.
Changes to Terms
RAC may update these Terms of Use from time to time. Continued use of the RAC Community Forum after changes are posted constitutes acceptance of the revised Terms of Use.
Governing law and jurisdiction
These terms and your use the RAC Community Forum are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.