Over 1000 miles from home just outside Florence Italy we have a cracked alloy wheel at 6pm. Within the hour recovery has turned up. This isn't a roadside repair, so the guy takes the wheel for repair. 10.30am the following day we are on our way. All fixed. Unbelievable service. You don't get that in the UK.
We had organized RAC European Breakdown cover through Eurotunnel. We then unfortunately suffered a series of setbacks which Eurotunnel refused to help with. Whilst out of the UK we contacted RAC European Cover in UK for help with Eurotunnel's refusal to help. We spoke with Natalia who was fantastic. She went far and beyond what we might have hoped for.
The RAC's European service were absolutely superb when my motorcycle broke down in France. Taxis and trains were booked, recovery arranged. There was no quibble about my recovering out-of-pocket expenses, and I received very friendly follow-up calls throughout to make sure everything was going according to plan.