It’s easy to manage your fleet online
With RAC Business Club you can manage your account almost entirely online.
How to manage your business account
Just go to the Business Club and log in using your email address and password.
Having trouble? Check out the step-by-step instructions below to view and make changes to your policy.
- Log in and go to “My Account”.
- Click “Update My Account”.
- Go to the “Company Fulfilment Preferences” section and choose whether to get your documents by email or post.
- Once you're logged in, go to "My Breakdown Cover". All your active vehicles should be displayed there.
- Click “Add cover” and choose the cover level you want.
- Enter the number of vehicles you’d like to add and click “Add to basket”.
- Enter the reg numbers for the vehicles you'd like to add, select them and then click "Continue" to add them to your cover.
- To complete, click on your basket and go to “Checkout”. Then choose the relevant payment method.
- Once you're logged in, go to "My Breakdown Cover". All your active vehicles should be displayed there.
- Select the vehicle you want to remove.
- Next, click the red “Cancel cover” button. You’ll be able to see if you’re entitled to any refund credit of refund from this cancellation – make sure to add this to your basket, even if it’s zero.
- Finally, click on your basket and go to "Checkout". Then click either "Claim refund (for credit)" or "Complete request (no credit)".
To change a vehicle, just remove your old vehicle and then add your new one, following the steps above.
You can view invoices and credits in your account by logging into Business Club and going to "My Breakdown Cover". This will display your active vehicle list. Just after this list is an “Invoices and Payments” button. From here you can view and download invoices or credit.
- Log into your Business Club account as soon as possible and go to “My Breakdown Cover”.
- Select the “Invoices and Payment” tab.
- Find the failed payment and click the linked text saying “Failed”.
- Follow the onscreen instructions to update your payment details and make your payment.
- Make sure you’re using the email address linked to your account.
- If you've forgotten your password, or you never set one up, then please reset it here.
- If you've tried resetting your password and are still having problems, please call us directly on 0330 159 0784.