RAC vs Direct Line

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Direct Line vs RAC breakdown cover

We all know the importance of breakdown cover for motorists. If your vehicle breaks down while you’re out and about on the road, it can put you in a vulnerable position. If you have breakdown cover in place, help and support is just a phone call away. If you don’t, then you’ll have to figure out another way to get your vehicle up and running again. So, if you’re a driver, having breakdown cover can be invaluable.

For today’s motorist, there’s plenty of choice when it comes to choosing a breakdown cover provider. The RAC is the UK’s oldest breakdown cover provider, but how do we compare with Direct Line, who have also started to offer breakdown cover?

Brand and Reliability

When you compare breakdown cover, the brand and reliability of your provider should also be taken into consideration. With the RAC, you know you’re in safe hands – we’re proud to be known as the oldest, and longest established breakdown cover provider in the UK. 

  • Only the RAC offers a complete breakdown service as standard – every cover level includes roadside and home rescue, garage support and alternative transport 
  • We fix 4 out of 5 at the roadside – in just 30 minutes on average
  • 120 years’ experience – we’ve been helping drivers for more than a century 

Levels of breakdown cover

Not all breakdown cover providers offer the same type or level of cover, so it’s important not to miss the detail when running a comparison of services. Here’s a summary of the types of breakdown cover provided by the RAC and Direct Line, via Green Flag***:





Rescue at the roadside and at home
Also known as ‘roadside assistance’ and ‘at home’.

Rescue at the roadside and at home
Also known as ‘roadside assistance’ and ‘at home’.

Rescue at the roadside and at home
Also known as ‘roadside assistance’ and ‘at home’.
3 callouts a year Unlimited callouts Unlimited callouts

10-mile tow
To a garage or somewhere else within 10 miles.

Unlimited tow
Tow to any garage or destination in the UK. Also known as 'national recovery'.
Unlimited tow
Tow to any garage or destination in the UK.
20-mile taxi 
We’ll reimburse you for the cost of a taxi from the garage
Up to 2 days’ hire car or taxi
Stay mobile if your vehicle’s in the garage. This is a type of onward travel.
Up to 7 days’ hire car or taxi
Stay mobile for longer if your vehicle’s in the garage.  
Fault report for the garage
So you can let the garage know what’s wrong
Advanced garage support
Your patrol will arrange priority access to an RAC garage. And get a repair estimate for you. 
Ultimate garage support
In addition to Advanced garage support, we’ll also arrange a taxi for you from the scene of the breakdown. So you won’t need to come to the garage with us.

Direct Line


Assistance if you breakdown ¼ mile from home address day or night.


Recovery to UK destination if your vehicle cannot be fixed locally the same day.

At Home

You’ll get assistance if your vehicle breaks down at home or within ¼ mile.

Onward Travel Hire car or alternative transport if vehicle cannot be fixed at roadside.

*** comparison accurate as October 2019 

RAC Source - Terms and Conditions
Direct Line/Green Flag Source - Terms and Conditions (https://www.greenflag.com/breakdown-cover/policy-documents)

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