RAC vs Direct Line

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Direct Line vs RAC breakdown cover

We all know the importance of breakdown cover for motorists. If your vehicle breaks down while you’re out and about on the road, it can put you in a vulnerable position. If you have breakdown cover in place, help and support is just a phone call away. If you don’t, then you’ll have to figure out another way to get your vehicle up and running again. So, if you’re a driver, having breakdown cover can be invaluable.

For today’s motorist, there’s plenty of choice when it comes to choosing a breakdown cover provider. The RAC is the UK’s oldest breakdown cover provider, but how do we compare with Direct Line, who have also started to offer breakdown cover?

Comparing Breakdown Cover Reviews

When looking at breakdown cover, perhaps the best place to start when researching providers is to search for reviews from existing customers. After all, there’s nothing better than getting a personal recommendation about a company before you start a partnership with them. How a company is rated and evaluated by customers can reveal a lot about their quality of service - vital when you want to trust a provider with supporting you with breakdown cover.

Breakdown cover provider RAC Green Flag
Trust Pilot score (out of 10) 7.7* 4.1**

*based on 24,271 reviews, data on 01/02/2019
** based on 777 reviews, data on 01/02/2019

Brand and Reliability

The RAC is proud to be known as the oldest, and longest established, breakdown cover provider in the UK - we’ve been helping the nation’s motorists for 120 years. 

When you compare breakdown cover, the brand and reliability of your provider should also be taken into consideration. 

At the RAC, 92% of our members say they would recommend our services to family and friends. 

At the RAC, we can fix four out of five cars at the roadside in an average of 30 minutes. 

RAC Breakdown Cover has been awarded a 5-Star rating by Defaqto.

Direct Line/Green Flag breakdown cover has also been awarded a 5-Star rating by Defaqto. 

Levels of breakdown cover

Not all breakdown cover providers offer the same type or level of cover, so it’s important not to miss the detail when running a comparison of services. Here’s a summary of the types of breakdown cover provided by the RAC and Direct Line, via Green Flag***:



Included as standard cover, if your vehicle breaks down over ¼ mile from home, the RAC will come out to you and assist at the roadside. 


If your broken down vehicle can’t be fixed at the roadside, the driver and up to eight passengers will be taken anywhere in the UK.

At Home

This type of cover means the RAC will come to assist you if you break down at home, or within 1/4 mile of your home address.

Onward Travel

This level of cover provides a hire car, alternative transport or hotel accommodation, so you can get home or to a destination of your choice and continue your journey.

Direct Line


Assistance if you breakdown ¼ mile from home address day or night.


Recovery to UK destination if your vehicle cannot be fixed locally the same day.

At Home

You’ll get assistance if your vehicle breaks down at home or within ¼ mile.

Onward Travel Hire car or alternative transport if vehicle cannot be fixed at roadside.

*** comparison accurate as of 08/10/2018 

RAC Source - Terms and Conditions
Direct Line/Green Flag Source - Terms and Conditions

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