Breakdown Cover Reviews

All the latest reviews and feedback

Get a quote   

Breakdown Cover Reviews

Breakdown cover gives you peace of mind when you’re on the road. If you break down on the motorway, or you can't get started at home, it's good to know help is at hand. 

There are lots of breakdown providers to choose from, offering a range of cover levels, as well as a range of prices. Before you make a decision, it's important to do your research.

Price will play a role in your decision, but don’t forget to think about service and reputation. It’s worth reading reviews to help understand how customers rate their provider. You can get real feedback on customer service, response time and other aspects of their cover. 

The RAC, like other breakdown cover providers, is included on the review site Trustpilot. You can read the latest RAC Breakdown Cover reviews here.


Trustpilot Reviews - AA and RAC

The RAC is proud of its score on Trustpilot, which publishes breakdown cover reviews and ratings of our service. The score is updated regularly as new reviews are added all the time, but the RAC compares favourably to competitors. You can also read AA breakdown cover reviews here too, as well as a host of others.

Breakdown cover provider Trustpilot score Number of reviews
RAC 4.3* 68,250
AA 4.4* 15,444

* based on data from 05/07/2021


What does RAC Breakdown Cover include?

With other providers, entry-level cover only includes roadside assistance, which will help you if you break down over ¼ mile from home. To get anything else, you need to upgrade.

But with the RAC, you get a complete breakdown service as standard. That means every cover level includes roadside and home rescue, plus some level of garage support and alternative transport. 

  • Rescue anywhere: we won't make you upgrade for cover at home – wherever you break down we'll be there. When your patrol arrives, they’ll try to fix you on the spot. But if they can’t, they’ll tow you up to 10 miles (with Standard) or an unlimited distance (with Advanced and Ultimate). 
  • Garage support: with Standard, our breakdown report tells the garage what's wrong with your vehicle, to get you fixed quickly. With Advanced, you'll get priority access to RAC garages, and with Ultimate we’ll take your vehicle to the garage and book it in for you, while you get on with your day.
  • Alternative transport: only the RAC offer a taxi from the garage as standard. And when you upgrade to Advanced or Ultimate, you can get hire car or taxi while your car’s being fixed. So you can carry on, even if your car can't.

 

Compare our levels of cover

What our Members say

 

Find out more

About breakdown cover

Find all the information you need to have a better understanding of the different levels of cover that the RAC have on offer

  

Many vehicle breakdowns happen at home - but with RAC At Home Cover you can get on with your day quickly again.

  

Get outstanding roadside cover with a wealth of additional extras with the RAC. We fix four out of five vehicles at the side of the road.

  

If your vehicle breaks down miles away from home, National Recovery cover from the RAC could prove invaluable - find out more here

  

If your vehicle cannot be fixed at the side of the road, our vehicle recovery service will transport it to either a garage or back to your home address

  

If your vehicle can't be fixed in the same day after a breakdown, RAC's onward travel product helps you to make alternative travel plans to continue your journey.

  

Vehicle Breakdown Cover can be a great value option if you’re looking for cheap breakdown cover - this guide from the RAC looks at the benefits of it.

  

Personal Breakdown Cover can give you peace of mind in whatever vehicle you’re driving or travelling in as a passenger, as this guide from the RAC explains.

  

Family breakdown cover provides vehicle cover for several members of your family within a joint policy.

  

Multi-car breakdown cover enables you to get breakdown cover for several vehicles under one policy.

  
Compare breakdown

Compare breakdown cover from the RAC and other providers to help you understand the differences in service, coverage, optional extras and reliability.

  

This guide compares the RAC, one of the UK’s major breakdown cover companies, with AA, to see how it compares for level of cover, pricing and customer reviews.

  

This guide compares the RAC, one of the UK’s major breakdown cover companies, with Green Flag, to see how it compares for level of cover, pricing and customer reviews.

  

The RAC and Rescuemycar are both UK car breakdown providers, but how do their levels of cover, prices and customer reviews compare?

  

The RAC is one of the UK’s leading providers of breakdown cover and vehicle recovery, but how does it compare to StartRescue?

  

This guide compares the RAC, one of the UK’s major breakdown cover companies, with Emergency Assist, to see how it compares for level of cover and pricing.

  

How does the RAC compare with Direct Line, when it comes to providing breakdown cover services? This guide takes a look at prices, level of cover and customer reviews.

  
Additional cover

Our breakdown patrol will know you're a blue badge holder before they reach you.

  

Keep your business moving with tailored breakdown assistance for 1 to 100+ vehicles.

  

The Camping and Caravanning Club's breakdown and recovery scheme provided by RAC.

  

RAC European Breakdown Cover provides you with peace of mind and comprehensive single-trip or annual cover you can rely on during your holidays.

  

Punctures, battery problems, non-starts and cut-outs are all covered. We'll even come out if you run out of fuel.

  

Put the wrong fuel in your car? Don't panic. Call us now for our Fuel Drain Service.

  

^ Offer terms and conditions:

  1. 3 months free only applicable to Ultimate cover level & 1 months free only applicable to Advanced cover level.
  2. Standard cover level excluded from the promotion.
  3. You must purchase RAC breakdown cover online direct from RAC by visiting www.rac.co.uk by 5th August, 7am.
  4. Offer applies to new customers only.
  5. For Monthly customers, 1 & 3 months free offer requires you to make 12 consecutive payments at the full price. Month 13 is free for 1 month free offer. Months 13, 14 & 15 are free for 3 months free offer
  6. For Annual customers, 1 & 3 months free offer requires you to have an active cover level at month 12.
  7. If you fail to make 12 consecutive payments or cancel your policy before 12-month period, you will not be eligible for the promotion.
  8. Not available to members amending or renewing an existing policy or on purchases during a breakdown situation.
  9. Offer may be withdrawn at any time.
  10. No cash or other alternatives available.
  11. Excludes RAC Response (Blue Badge membership).

^^ Price relates to Vehicle based cover.

Breakdown cover arranged and administered by RAC Financial Services Limited (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd (Registered No 2355834). Registered in England and Wales at RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services and RAC Financial Services Limited are authorised and regulated by the Financial Conduct Authority. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

© 2021 RAC Motoring Services. All rights reserved.