Breakdown cover gives you peace of mind when you’re on the road. If you break down on the motorway, or you can't get started at home, it's good to know help is at hand.
There are lots of breakdown providers to choose from, offering a range of cover levels, as well as a range of prices. Before you make a decision, it's important to do your research.
Price will play a role in your decision, but don’t forget to think about service and reputation. It’s worth reading reviews to help understand how customers rate their provider. You can get real feedback on customer service, response time and other aspects of their cover.
The RAC, like other breakdown cover providers, is included on the review site Trustpilot. You can read the latest RAC Breakdown Cover reviews here.
Trustpilot Reviews - AA and RAC
The RAC is proud of its score on Trustpilot, which publishes breakdown cover reviews and ratings of our service. The score is updated regularly as new reviews are added all the time, but the RAC compares favourably to competitors. You can also read AA breakdown cover reviews here too, as well as a host of others.
|
Breakdown cover provider |
Trustpilot score |
Number of reviews |
|
RAC |
4.1* |
72,728 |
|
AA |
4.2* |
19,087 |
* based on data from 06/10/2021
What does RAC Breakdown Cover include?
With other providers, entry-level cover only includes roadside assistance, which will help you if you break down over ¼ mile from home. To get anything else, you need to upgrade.
But with the RAC, you get a complete breakdown service as standard. That means every cover level includes roadside and home rescue, plus some level of garage support and alternative transport.
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Rescue anywhere: we won't make you upgrade for cover at home – wherever you break down we'll be there. When your patrol arrives, they’ll try to fix you on the spot. But if they can’t, they’ll tow you up to 10 miles (with Standard) or an unlimited distance (with Advanced and Ultimate).
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Garage support: with Standard, our breakdown report tells the garage what's wrong with your vehicle, to get you fixed quickly. With Advanced, you'll get priority access to RAC garages, and with Ultimate we’ll take your vehicle to the garage and book it in for you, while you get on with your day.
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Alternative transport: only the RAC offer a taxi from the garage as standard. And when you upgrade to Advanced or Ultimate, you can get hire car or taxi while your car’s being fixed. So you can carry on, even if your car can't.