Existing Temporary Car Insurance customers

Contact details

  Contact Details Opening Times
Enquire about policy
09:00-17:00 Saturday to Thursday 
09:00-16:00 Friday
Make a claim 0800 015 6166* 24/7
Manage policy online Log in 24/7
Obtain proof [email protected]
09:00-17:00 Saturday to Thursday 
09:00-16:00 Friday

Enquire about your Temporary Car Insurance policy

Our Temporary Car Insurance is provided to you, through us, by our partners Dayinsure. If you have any queries, just contact the customer service team at [email protected]. They are available Sat - Thurs 09:00 to 17:00, Fri 09:00 - 16:00.

If you need to cancel your policy because your needs have changed, we are able to offer a refund for unused cover. Please contact our team on [email protected].

Manage your Temporary Car Insurance policy online

You can manage your policy online 24/7 by logging in to the customer portal. View and download your policy documents, add more days, get a new quote, cancel a policy if it hasn’t started. 

Log in  

To make a Temporary Car Insurance claim

If you’re involved in an accident, call 0800 015 6166* and we'll do the rest. You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.

Please be aware that if you do make a claim under this policy you'll need to disclose this fact to your current car insurer.

Our Temporary Car Insurance is underwritten by Aviva. 

Obtain proof of Temporary Car Insurance

When you purchase a Temporary Car Insurance policy, you will be able to access all your policy documents from the customer portal immediately afterwards. However if you have problems accessing your policy documents after you have purchased cover, please email [email protected], quoting your policy number.

* Calls may be monitored and/or recorded.

RAC Financial Services Limited act as an introducer to Dayinsure.com Ltd for RAC Day Insurance. RAC Financial Services Limited is registered in England No. 5171817. Registered Office: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Day Car Insurance is arranged and administered by Dayinsure.com Ltd, which is registered in England no. 4996289, registered office: Mara House, Tarporley Business Centre, Nantwich Road, Tarporley, Cheshire CW6 9UY. Both companies are authorised and regulated by the Financial Conduct Authority. RAC Day Insurance is underwritten by Aviva Insurance Limited. Registered in Scotland, No 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Aviva Insurance Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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