RAC Car Hire Excess Insurance is provided to you, through us, by our partners Cover-More Insurance Services Ltd
New car hire excess insurance customers
Get a car hire excess insurance quote
You can get a new car hire excess insurance quote online.
Find out more
Existing car hire excess insurance customers
Amend your car hire excess insurance policy
To amend your car hire excess insurance policy please contact the customer service team at [email protected] or call 0330 159 8776.
Make a car hire excess insurance claim
You can make a claim on your car hire insurance policy online, by email, or by phone.
For policies bought before 1st December 2022:
Online: haloinsurance.com/claims
Email: [email protected]
Call: 0330 159 8776
For policies bought on or after 1st December 2022:
Online: defendinsurance.eu/raccarhireclaims
Email: [email protected]
Call: 0330 159 8776
You will be asked to confirm details of the incident for which you are making a claim – please have your policy number to hand. We will ask you to provide documentation to support your claim such as a copy of your rental agreement, receipt for the rental, copy of the driving licence for the person driving the rental vehicle and the accident damage report.
You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.
Cancel your car hire excess insurance policy
To make a cancellation request for your car hire excess insurance policy, please email [email protected] or write to: Cover-More Insurance Services Ltd, Park View, 82 Oxford Road, Uxbridge UB8 1UX, United Kingdom.
General car hire excess insurance enquires
If you have any general car hire excess insurance queries, please contact our customer service team at [email protected] or call 0330 159 8776.