Breakdown Help - Payments Details

We’re sorry, we can’t respond to renewal price queries via email as we need to ask a few questions to make sure you’re getting the right cover for you.

We’ll also need to speak to the lead member for Data Protection reasons.

Please call us on 0330 159 1111 so we can talk you through the options and get the best level of cover for you.

Q. Why has my renewal price increased?

We review our prices every year to reflect the high level of service we pride ourselves in providing. Below is a non-exhaustive list of factors that can affect your price:

  • Payment plan
  • Cover basis
  • Level of usage
  • Inflation
  • Petrol price increases
  • Changing your level of cover during the year
  • End of introductory discounts

Our prices reflect the high level of service we pride ourselves on and include:

  1. We get to most breakdowns in 60 mins or less
  2. Our patrols fix 4 out 5 at the roadside
  3. Up to £150 of driving savings on servicing, tyres and more

Our prices go up as well as down. Make sure to have a look on the myRAC app to check out our latest exclusive member savings and discounts. Please do call our membership team on 0330 159 1111 if you’d like to discuss your cover level. Our friendly team will discuss your motoring needs and ensure the cost of cover is affordable. 

Q. My renewal price is much higher than what is quoted on the website?

Like many other companies we often use introductory prices for new RAC members. These are typically valid for 12 months and are likely what you’ve seen on the website. You may have received one when you joined.

However we welcome the opportunity to review your membership so if you’d like to chat through the options please  call us on 0330 159 1111. Our friendly team will discuss your motoring needs and ensure the cost of cover is affordable.

Q. How do I get my cashback?

Cashback websites operate a cashback scheme when purchasing RAC cover. All cashback is paid by them directly as we don’t actively get involved with these schemes.

You’ll need to contact them directly about your cashback query.

Please be aware, you won’t receive your cashback until the cooling off period with us has passed, to prevent customers receiving the cashback when no longer eligible.

Q. How much is RAC Breakdown Cover?

This depends on the type and level of cover you choose. You can find all the information you need on our UK breakdown cover page.

Check out our European Breakdown Cover page as well to get a quick quote on single trip or annual cover. 

Q. Can I pay monthly?

Yes, you can split the cost of your annual policy by paying it monthly.

Q. Can I pay by American Express?

We’re sorry for any inconvenience but we no longer accept American Express.

Q. Do you price match?

We regularly review our prices, across all cover levels, based on market conditions and equivalent breakdown cover with our main competitors.

Q. How long does it take for you to issue / action my direct debit request?

It can take 17 days to action a direct debit.

Q. Can I change my collection date on a flexible monthly plan to one I prefer / more convenient?

You can choose your preferred collection dates when you start your continuous monthly policy, and each time you renew. You can only amend this by calling us on 0330 159 1111.

Q. Can someone else pay for my membership?

Yes, on a single annual basis only.

Please call 0330 159 1111.

Q. Can I change my card / payment details?

Yes, no problem, please call 0330 159 1111 and our member services team will be happy to help.

RAC contact options

It’s often quicker to get the help you need online. To see all the latest help and information regarding your breakdown membership you can visit our Member query pages:

Contact us

To speak to us about your existing or a new membership, please call 0330 159 1111

Mon-Fri 8am to 7pm, Sat 9am to 5pm, bank holidays 9am to 5pm.

Email us your query by clicking here

Breakdown cover from just £7 a month

  • Roadside Assistance included with all cover levels
  • Our patrols fix 4 out of 5 on the spot – with repairs done in 30 minutes on average
  • We won't charge you a penny for roadside labour and fitting