DVLA announces important changes for drivers with medical conditions

Consumer Editor

4 minute read|21st Aug 2026

The Driver and Vehicle Licensing Agency (DVLA) has announced important updates to its online medical service.

Over 60,000 UK drivers have already used DVLA’s enhanced online medical service, which offers a faster and easier alternative to paper applications – saving people up to 10 days in comparison to paper applications.

Drivers can visit GOV.UK to check how around 1,600 medical conditions may affect their ability to drive and, where necessary, notify the DVLA.

Other key benefits of the DVLA online service include:

Initial action on some applications, such as contacting a healthcare professional, can be taken within 24 hours
The service is available 24 hours a day, seven days a week
Drivers are guided through each stage of the application process
Customers can track the progress of their application online
Drivers with multiple medical conditions can now renew their licence online
Medical licence holders can renew their photocard and licence in a single transaction

According to the DVLA, the online service continues to grow in popularity, with digital uptake increasing by almost 50% over the past year.

Further improvements planned for later this year will expand online medical notifications to additional services, including licence renewals at age 70, first-time provisional licence applications, and applications from drivers whose licence has previously been surrendered or revoked.

The DVLA has also encouraged drivers to check whether they need to report a medical condition on the portal.

Tim Moss CBE, DVLA Chief Executive, said: “More than 60,000 drivers have already switched to our online medical service, saving time, avoiding paperwork and benefiting from a faster application process.

“Customers can save up to ten days by applying online rather than by post. As well as making applications quicker and easier, drivers using the service have collectively avoided tens of thousands of pounds in postage costs.

“With 24/7 access and the ability to track progress online, we're making it simpler than ever for people to manage their driving licence in a way that works for them.”

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