Can I get immediate cover?
Yes - Call recording means we are now able to trade by means of Statement of Fact on all Personal Lines insurance products. The process eliminates the need for proposal forms and other paperwork so we can arrange speedier, same-day cover for clients who, in turn, have the added convenience of being able to make payment by credit or debit card instead of by cheque.
What does agreed value mean?
This is the figure negotiated at the start of the insurance that your insurers will pay following theft or total loss of your vehicle. It is only available for vehicles qualifying for classic insurance.
What does market value mean?
Market value is the amount you would reasonably expect to receive if you sell your vehicle.
What is an excess?
The first amount of a claim that your insurers will not pay. This can consist of up to three amounts:
A voluntary excess for which you receive a premium reduction;
A compulsory excess that the insurer imposes; and
A young or inexperienced driver excess.
An excess is usually deducted from the payment for repairs to, or loss of, your vehicle. Regardless of blame you are responsible for the excess. If an accident is not your fault and there is an identified responsible person, you can usually recover your excess and other uninsured losses from that person.
Legal protection insurance that covers the cost of recovering your excess and other uninsured losses from the responsible person, or their insurers, is available with every policy.
What is a total loss?
A vehicle is considered to be a total loss following an incident (accident, fire or theft damage) if:
It is impossible to repair
It isn't safe to repair
It is beyond economical repair. That is, if the cost of repair exceeds the pre-accident value of your vehicle
If the vehicle is a total loss and you are purchasing it on finance, we will settle the finance first and pay the balance to you
Do you insure vehicles for use off road?
We cover vehicles whilst being used for 'Green Laning' as this is on land to which the public have access and falls under the Road Traffic Act. We do not cover vehicles for 'off roading' as this is on private land and does not fall under the Road Traffic Act.