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RAC

About Us

Introduction to RAC

  • We've been around since 1897
  • We have over 7 million members
  • We're one of the UK's most progressive motoring organisations
  • We assist both private and business motorists
  • We boast the world's most advanced computer systems to deal with roadside assistance calls

RAC timeline:

  • 1897: RAC founded
  • 1901: Introduced uniformed patrols
  • 1907: Given royal approval by Edward VII
  • 1912: Introduced roadside emergency telephone boxes
  • 1987: Advanced Computer Aided Rescue System introduced
  • 1998: RAC de-mutualisation
  • 1999: Acquired by Lex Group
  • 2002: Lex Group changes name to RAC Ltd
  • 2005: Acquired by Aviva plc
  • 2011: Acquired by Carlyle Group
  • 2013: Launched first ever remote diagnostics breakdown technology

Our History

Developing motoring services

Ever since its foundation in 1897, the RAC has been consistently at the forefront in developing motoring services - from introducing uniformed patrols in 1901 and roadside emergency telephone boxes in 1912 right through to the present day when we boast the world's most advanced computer systems to deal with calls for roadside assistance.

RAC Members enjoy access to an enormous range of motoring products and services throughout their driving lives, ranging from the familiar and much appreciated roadside assistance in the event of a breakdown to continually updated legal and technical advice and up-to-the-minute travel information.


Our Services

The RAC is headquartered in Birmingham with approximately 4,000 dedicated staff operating from four bases throughout the UK and provides motor-related services to both consumers and corporate clients. The RAC offers vehicle and breakdown services through a nationwide, branded patrol force, focusing primarily on vehicle repair and recovery. In 2012, the RAC's patrol force of approximately 1,700 patrols attended to 2.5 million rescue breakdowns. In addition, the RAC provides motor insurance broking services and offers a suite of legal and motor claims services, which provide both consumers and corporate customers with legal cover and advice as well as a range of claims management services.


RAC Report on Motoring

First published in 1988, the RAC Report on Motoring has become widely regarded as the voice of Britain's motorists.

With more than 1,000 drivers contributing their views on the state of the motoring nation, the annual RAC Report on Motoring analyses key issues such as road safety, motoring taxation, cost of motoring and other key concerns for drivers.

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RAC in the Media

No one knows more about motoring than the RAC

No one knows more about motoring than the RAC. Throughout our history, and right up to the present day we've both championed the rights of drivers, and done everything we can to make lives easy for them.


Other Organisations

The RAC Foundation

www.racfoundation.org/

The RAC Foundation is an independent body, established in 1999 to carry out research into motoring issues and to take on the role of protecting the interests of the motorist. The Foundation carries out regular opinion surveys of RAC Members and has, in the course of its campaigning work, taken up many of the issues which they have raised.

The Royal Automobile Club

www.royalautomobileclub.co.uk/

Since RAC Motoring Services was bought by Lex Service PLC (now RAC Ltd), we no longer have any formal connection with our previous owners, the members of the Royal Automobile Club in Pall Mall, London. Should you wish to contact them, their address is 89-91 Pall Mall, London SW1Y 5HS.

Department for Transport

www.dft.gov.uk/

The Department for Transport's objective is to oversee the delivery of a reliable, safe and secure transport system that responds efficiently to the needs of individuals and business whilst safeguarding our environment.

SURVIVE Group

www.survivegroup.org

The SURVIVE Group is a partnership between the Highways Agency, the Association of Chief Police Officers, the breakdown/recovery industry and other road service providers. The SURVIVE Group has been established to improve the safety of those who work on the road network and the travelling public and is also dedicated to the promotion of driving safety.


Awards

Here at the RAC we love driving - and our passion really shows. We believe our patrols are the best on the road and really go the extra mile for our members. Our commitment to our members and to outstanding service has been recognised in a number of awards.


 


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Motoring advice
Check out our motoring advice and driving tips plus members' personal stories and more.
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