[Massop]

I’ve been trying to join but keep seeing this error message “Your name and/or postcode is not recognised. Please check your details and try again.”

[Mark07]

Originally Posted by Massop

I’ve been trying to join but keep seeing this error message “Your name and/or postcode is not recognised. Please check your details and try again.”

Hi @Massop,

Welcome to the Community and thanks for sharing your experience.

Could you confirm that you're an RAC member? RAC rewards are only available to members.
Also, can you tell me what device and browser you're using?