In response to Clkgtrlm1, I do not have any letters behind me, but can say I have been, and still remain in, a profession where saying something requires delivery of what was said by me or having the strength to say and mean 'sorry' or 'I cannot deliver because', not simply keeping quiet or fobbing someone off. To me it is rediculous when company representatives act in that way after a customer has bought one of their products. I also took time to read the posts before 'shaking a handbag' following your comment to 'c+ck off'. I would have thought that your qualifications, whatever they mean, would have given you the common sense to view those posts I refered to which evidenced my views, and those of other people, since I started contributing to this thread. Had you done that, I would have been surprised you would have taken the time to make that posting. Your comment did not offend me, it surprised me. You may not be concerned about the actions of The Satnav Team, their actions have annoyed me and as I have said, I am not one to sit back and accept it, I would not act as they have done and continue to do. I found this site when I started to look for map updates, I was directed here by a well known search engine, I have no doubt there are many other people out there who have come across this site and have read it's postings, perhaps the contents of which have directed them to another product. 'The Satnav Team' only have themselves to blame if that has happened. I agree, these comments are not achieving anything, because they still remain silent!
What do I want out of all these comments?
Well the Satnav Team have finally provided the new maps, just for them to accept they should have told us the facts from point one and not fobbed us off. Provide the update at a fair price, one which takes into account the cost of producing the update the cost of the sd card and the cost of delivery. I accept they are in a business and are there to make money, not give it away, but lets be fair about it all. After all we have shown our commitment to them by buying their product in the first place.