Right to Object

You have the right to object to certain types of processing in relation to your personal information.
In respect of your personal information processed by us, you may object to:
 
  • Direct marketing 
You have the right to object to receipt of any marketing material from us. If you would prefer not to receive this information, please let us know using any of the methods detailed below;
 
By clicking on ‘UNSUBSCRIBE’ in any emailed marketing message you receive 
 
By telephone when you call our customer contact centre on - 0333 202 1877
 
Sending us an email at - membershipcustomercare@rac.co.uk
 
By post to: Membership Customer Care 
RAC
Great Park Road
Bradley Stoke
BS32 4QN

  • Processing your personal information based on our legitimate interests 
We provide details on how we use your information in our Privacy Policy, which can be found at www.rac.co.uk/privacy-policy.
 
Where the processing of your information is necessary for our legitimate business interests, you have the right to object to this processing. If we are unable to complete your request, we will explain our reason for refusal along with your right to complain to the Information Commissioner (ICO).
 
For what reasons might my request be denied?
If we have a legitimate interest in carrying out a processing activity that does not override your rights and interests, or if what we are doing is for the establishment, exercise or defence of legal claims than we are not required to stop the processing you object to.
 
However, if your objection relates to marketing we will comply with your request without question.