My personal details

If you’ve moved house or need to update your contact numbers, follow these simple steps:

1. Log into MyRAC
2. Click on ‘Personal details’ – this can be found in the left hand menu  
3. Click ‘Change address’ or ‘Change Phone number(s)’ – and follow the steps provided
Q. Can I change my email address online?
You can update your email address by clicking on ‘Chat now’ on the left of the page or by calling us on 03301 591 466.
Q. How do I change the people covered by my policy?
If you’d like to change the name of the lead member (the main policyholder), or add extra people or remove someone, please call us on 03301 591 466.
 
Q. I changed my details online but they haven’t been updated in my policy documents.
It can take up to 5 working days for all your policy documents to display your new details.