Most popular questions

Go to rac.co.uk/myrac and click on ‘Breakdown members’ and then ‘Register’.
 
To create your account, all you need is:
 
  • The email address registered to your breakdown policy
  • Your membership number, which you can find on the bottom of your card or on the right-hand side of your breakdown policy document
  • Your name, as it appears on your breakdown policy documents

When setting up your MyRAC Account, please ensure your name, address & email address match specifically your details held on our membership system. These will be on all documentation you receive from us.

You may also find that you need to clear your browsing history to enable MyRAC to load. The following may help:-

Google Chrome instruction:

  1. On your browser toolbar, click More Tools > Clear Browsing Data.
  2. In the "Clear browsing data" box, click the checkboxes for Cookies and other site data and Cached images and files.
  3. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything. Note: This option does not appear on all devices.
  4. Click Clear browsing data.

IE Instruction:

  1. Click on Tools > Clear Browsing history
  2. Click on Cookies & website data
  3. Click delete
     
Q. How do I change my personal details?
If you’ve moved house or need to update your contact numbers, follow these simple steps:

1. Log in to My RAC  ‘About my policy
2. Click on 'Personal details’ - this can be found in the left hand menu
3. Click ‘Change address’ or ‘Change Phone number(s)’ – and follow the steps provided
Q. Where can I view my membership details
When you log in to MyRAC you’ll see an overview of your cover.
 
To see the people covered by your policy, click on ‘Personal details’ on the left of the page.
 
To see the full details of your policy and your membership documents, click on ‘Policy documents’ on the left of the page. You can download, print and save all the documents, too.