Make a Claim

Need to make a claim on your travel insurance? Call our friendly claims teams on the relevant number below. To assist with the claim, please have your policy reference number to hand.

  Claims Number Opening Times
For policies purchased on or after 22nd November 2018

To make a claim (inc. claims for wedding cover, winter sports & cruise cover): +44 (0) 1403 289 151

09:00-17:00 Monday to Friday.
  Emergency Medical Assistance: +44 (0)1403 289 148
If in the USA or Canada + 1 844 780 0663 or Mexico, please call + 00 1 819 780 0662
24/7
  Gadget claims call: +44 (0)330 880 1751** 09:00-17:30 Monday to Friday.
  Legal advice and expenses: 0117 934 0548  
  Financial failure cover: 0345 266 1872  
 
For policies purchased on or before the 21st November 2018 To make a claim (inc. claims for wedding cover, winter sports & cruise cover): +44 (0)208 667 2464*
Emergency Medical Assistance: +44 (0)1473 351756* - 24/7
Gadget claims call: +44 (0)330 880 1751** - 09:00-17:30 Monday to Friday.