Frequently Asked Questions

Where can I download updates for my RAC SatNav?
All software for RAC SatNavs (Sync software, updates as well as manuals) can be downloaded from Route 66 page (click on the 'Downloads' tab).


Can I download extra maps for my RAC SatNav?
Yes, you can purchase extra maps straight from within your Route66 sync software.


How can I get support for my Garmin SatNav?
For all Garmin SatNav downloads (unit software, mapping programs and Mac-compatible software), please visit Garmin support website.


What features does Route66 sync software have?
Route66 software used to sync RAC SatNavs has the following free or inexpensive downloadable updates to get you ready for your next trip:


  • Maps: ROUTE 66 offers city and country level maps for more than 50 countries around the world.

  • Lonely Planet travel guides: Lonely Planet travel guides provide must-read information on local culture, activities, accommodation, attractions and more for over 500 destinations around the world.

  • Safety camera info: Make your journeys ticket-free. With ROUTE 66’s safety cameras you always have the latest information at hand.

  • Weather: Beat the weather with area-specific forecasts around the world for up to 14 days ahead.

  • Voices: Choose from an extensive selection of clear, friendly male or female voices to help you navigate in your own language and preferred spoken style. Coming soon: dialects, funny voices, celebrities and more!

  • Colour schemes: The RAC device includes various free colour schemes that are tuned to country-specific colours. Additional colour schemes are available for a number of car models.

How can I get support for RAC SatNav?

The range of RAC SatNavs have a dedicated helpline - 01302 720006 - which is marked on the back of each satnav device. If you have any queries about any RAC SatNav and you are unable to find the answer on the forum, please call us and we will be able to help.

In order to download software for your RAC SatNav, please refer to Route 66 website.

Can I return an item bought at RAC Shop if I am not satisfied with it?
If you are unhappy with your purchase for any reason, please email us [email protected] and we'll discuss a full refund or exchange.


Is shopping on RAC Shop secure?
We certainly believe so - we use RC4 128bit high-grade encryption when processing all our transactions (verified by VeriSign).