RAC and the FCA

Following the Financial Conduct Authority’s (FCA) statement on breakdown policy renewal documentation:

While our breakdown policy renewal documentation did contain all the necessary information accurately, we recognise that some of the information in our letters was not as prominent as it should have been.

We continue to be committed to giving members clear and fair information so they can make the right decision and are contacting those affected to ensure they are satisfied.

This relates to breakdown cover renewals since April 2017 and does not affect RAC Car Insurance policy holders or RAC customers who purchase their cover via a third party.

If you have any questions you can contact our dedicated Member Queries Team on 0333 159 8900.