It's criminal what is happening to them, my brother used to work for them and told me that Norwich Union have decided to close the network of BSM Centres down, the company will now be run along the same lines as the AA Driving School with one large call centre.
The network of centres is a unique selling point, Norwich Union say only 20% of buisness comes from the centres, our kid says this is wrong, it's more like 75%, many instructors aren't happy and are leaving.
RAC have invested shed loads since taking them over about 10 years ago but it looks like NU are making a quick buck asset stripping selling off the BSM estate.
100's of jobs are going to be lost in the closures and I wouldn't be suprised if BSM gets sold off in the future.