[Pluto444]

Hi all, I purchased an i905 diagnostic scanner from Dianostic World worked fine until I updated it with their updating tool. Since then It lost some of it's functions and won't read engine faults. I contacted them by email and at first were helpful saying the need a week to download an OBDII software update which will take about a week to download it in two languages they won't replace the one I've got so I'm waiting a week but now they are totally ignoring any emails I send. Has anyone on the forum dealt with this company and had any problems dealing with them.
Regards Tony.

[Hometune]

Not dealt with them or that tool. But I do find that if you put bad publicity on a company's Facebook page, you will get a fast answer.

https://www.facebook.com/pg/diagnosticworld/posts/

[Pluto444]

Originally Posted by Hometune

Not dealt with them or that tool. But I do find that if you put bad publicity on a company's Facebook page, you will get a fast answer.

https://www.facebook.com/pg/diagnosticworld/posts/

Many thanks Homtune for your reply. Will give that a try.

[Pluto444]

iCarsoft

Thanks for the advice Hometune you were right. They emailed me and now I've sent the original one back and now waiting for a newer version.
Many thanks. Tony.