Using your myRAC account (online or through the app) is the quickest way to make changes to your membership, or to get help if you break down. But if you need to speak to someone for any reason, you can still get in touch with us over email or on the phone.
Broken down?
Report your breakdown online
The quickest and easiest way to get help today is online or using the myRAC app. If you’d prefer to speak to a member of the team, call us on 0333 2000 999. Lines open 24/7.
If you’re not an RAC member, we can still help you (as long as you have valid tax and MOT). Just call 0330 159 8743.
We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.
Updating your membership
Register or log into myRAC to:
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view your policy documents
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check your renewal dates
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manage your breakdown cover details
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set up reminders for your MOT, tax, service & insurance
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change or upgrade your cover
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update your contact details
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see all your member benefits, discounts and rewards
Log in
Need further help? Call 0330 159 1111
Thinking of leaving us?
If you’re thinking of leaving us, we’ll be sorry to see you go. But you can cancel your membership at any time. The easiest way to do it is to call the team on 0330 159 1111* as this will help us arrange any refund due sooner. Please note, cancelling a direct debit will not cancel your policy, you’ll need to call us.
If you’re unable to contact us by phone (for example, you’re hard of hearing) you can see other ways to contact us here. Please note, it may take longer to issue any refunds.
*8am-7pm Monday to Friday and 9am-5pm weekends and bank holidays.
Want to change your renewal preferences?
If you’re on an annual continuous policy and want to cancel your automatic renewal, you can do this in your myRAC account (in account settings). Doing this won’t end your cover straight away. You’ll still be covered – but only up to your policy’s expiry date.
Feedback and General enquiries
If you have any other questions and for general enquiries, give us a call on 0330 159 0740. Lines open weekdays 8am – 7pm and weekends 9am – 5pm. Or email us any time and we’ll get back to you as soon as we can.
We welcome your feedback. Here’s where you can submit praise or commendations about our colleagues.
We take your complaints seriously. Find out more about making a complaint.
Share your ideas with thousands of other drivers in our RAC Community Forum.
Buying breakdown cover
If you’re looking to buy breakdown cover, the quickest and easiest way is to get it online.
Buy online
But if you’d prefer to speak to someone on the phone, our lines are open weekdays 8am – 7pm, weekends and bank holidays 9am – 5pm.
For UK breakdown cover, please call 08000 722 822
European breakdown cover 0330 159 1111
We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.
If you’ve already broken down, don’t buy online. Call 0330 159 8743 instead.