Membership Complaints

Whenever possible, we will attempt to contact you by telephone to discuss your concerns, with the aim of a prompt resolution.

Please provide up to 3 contact numbers, on which you would be willing to receive a call.

We will try to call at the most convenient time for you.

Please select when you would prefer to be contacted.

Best time for us to call:

We will aim to get in touch within the next 5 days. Please note, however, that if we can't contact you by telephone, we will respond in writing.