<p><strong>Pressure points</strong></p>
Pressure points What causes most annoyance for fleets?

Potholes and congestion top Brit bosses’ business bugbears

We’ve all had that sinking feeling when you’ve hit a pothole in the road and wait for the inevitable puncture, or possibly something worse to afflict your vehicle. And who hasn’t found themselves feeling frustrated sitting in a static queue of traffic for what feels like no good reason, when you really need to be somewhere else?

Well, you’re not alone, as recent research by RAC Business suggests damage to vehicles due to potholes and sitting in congested traffic are the top business bugbears for companies that run fleets.*

In total, 46% of bosses listed pothole damage as their main concern, with businesses based in the North East and South East most likely to report it as an issue. In addition, 43% said congestion on their local road network created a challenge to their business.

The research was carried out among 500 UK firms which run fleets to highlight the issues currently facing businesses, and their drivers. We found one in five said they are concerned about the prospect of a wider economic slowdown impacting their operation. A similar percentage cited poor reliability of company vehicles as a concern, along with restrictions caused by congestion charges and low emission zones.

Britain’s potholed roads has resulted in the RAC seeing a steady increase over the past 10 to 15 years in the number of call-outs to business customers’ vehicles suffering damage due to neglected road surfaces.

Components such as damaged suspension springs are often associated with potholes, and the RAC has seen a 16% increase in such incidents from 1,249 in 2014 to 1,455 in 2015 among fleet vehicle customers.

RAC Business spokesperson Mike Fogden comments:

“As we all know, potholes can be a real headache and not just for drivers, but for the business owners that have to foot the bill for the repairs. The time spent off the road due to the damage caused by potholes can amount to hundreds of pounds a day in lost productivity.

“It’s concerning to see the number of pothole-related breakdowns rising at a time when the Government has committed to investing in maintenance and improving road infrastructure.

“Despite the fact that local authorities increased their spending in 2015 to try to catch up with some of the road maintenance and repair backlog, this data suggests that there is still some way to go.

“The last couple of winters haven’t seen particularly freezing temperatures, which can be a major cause of potholes. But the reality is due to the limited resources available it seems it’s not been possible to take advantage of that respite and keep up with the demand.”

At the RAC we continue to lobby the Department for Transport through our work in Parliament, to ensure the maintenance of our road network is upper most in their minds. We have also called upon the recently-installed Secretary of State for Transport Chris Grayling to keep the needs of motorists at the top of his agenda going forward.

It may sometimes feel like as an individual there’s not much that can be done to battle against issues such as the state of the roads, but with the RAC app for smartphone you can report a pothole whenever you see one. For more information on how to report a pothole, go to: https://www.rac.co.uk/drive/advice/road-safety/report-a-pothole/ or download the RAC app today.


*Research conducted among 500 UK business decision-makers by 3GEM Research and Insights in May 2016.