What to do after an accident

RAC Accident Care has developed a step-by-step guide detailing what you should do after an accident. The guide provides easy to follow advice about what can be done to minimise the amount of work and administration you have to do to sort everything out.

Step 1: Stop

You should always stop at the scene if you think that your accident has caused

Step 2: Do you need the emergency services?

Call 999 immediately if

Step 3: Are there any witnesses?

Try and get the names, addresses and vehicle registrations of any witnesses.

Step 4: Exchange details with other drivers
All drivers involved in the accident must exchange details. Try to obtain the name, address, telephone number, vehicle registration, insurance company and policy number of the other drivers involved. You should also provide this information about yourself. You could offer a form of identification as a gesture of goodwill.

Step 5: Make a sketch plan or take photographs

Try to make a sketch at the scene of the accident and remember to include as many details as you can. Make notes of street names, vehicle locations and directions of travel, skid marks, collision points etc.

Many people carry a camera in their car. When taking photos at the accident scene, be careful near busy roads.

Step 6: Additional information

If you feel there are other details worth recording make a note at the scene. For example, if the one of the drivers was using a mobile phone.

Step 7: Call RAC Accident Care 08000 966 999

RAC Accident Care can advise you about your insurance claim, arrange for a replacement car and help you with any legal issues that arise. If you or any of your passengers have been injured, we may also be able to help you with a claim for compensation.

Call RAC Accident Care on 08000 966 999 for all the help you need after an accident.

Injured? Contact RAC's personal injury claims service.