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How to make a claim

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  • How to make a claim

How to make a claim

If you are involved in an incident at any time, you can be sure our claims staff will do everything in their power to help you. Our staff will provide a service which is fast, easy and friendly.

If you need to make a claim with RAC Direct Insurance simply call one of the following numbers

  • If you are an Insurance Member call 0800 404 6342

  • If you are a Membership Plus Member call 0800 404 8777

    If you took out insurance prior to 24th October 2005 with RAC Insure please consult your policy documents for your claims phone number

This section will help you understand what will happen next and answer some of the questions you may have.

In this section you will find…

  • A step by step guide through our claims process
  • What do to in the event of an accident
  • Some frequently asked questions relating to insurance claims
  • Helpful hints to minimise the impact of accidents or theft

Please note that the way in which your claim is dealt with varies according to the cover you have chosen. Please refer to your insurance schedule for specific details of your cover.

Calls may be recorded/monitored



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