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Furry Face of the RAC Terms and Conditions

  1. These terms and conditions apply to the Furry Face of the RAC promotion (“the Promotion”) and entry to the Promotion is acceptance of these terms and conditions.  Therefore please read these carefully.
  2. No purchase is necessary to enter the Promotion.
  3. The Promotion is only available to residents of the United Kingdom, Jersey, Guernsey or the Isle of Man over the age of 18.
  4. The promoter of this Promotion is RAC Motoring Services, registered in England, company number 01424399, whose registered office is RAC House, Brockhurst Crescent, Walsall WS5 4AW (“the Promoter”).
  5. The Promotion is not open to employees (or family members of employees) of the Promoter, its agencies, its group companies or anyone else connected with the Promotion.
  6. Only one prize per household will be accepted. Entries on behalf of another person will not be accepted. By entering you are allowing the Promoter to contact you regarding its products and services.
  7. Any images submitted for this Promotion must be taken by yourself and be of a cat and dog that you own, which is both alive and in good health. Any images you submit must only contain the individual pet you wish to enter into the Promotion and you must own the image copyright. This promotion is only open to images of cats and dogs and photos of any other animals will not be accepted as a valid entry.
  8. Your entry must not be defamatory, obscene, or contain any element of advertisement material for commercial products or services.
  9. To enter the Promotion, please upload your photo and description via one of the social pages below. We cannot accept printed images, videos or animations.
    Facebook entries: post to the gallery on using our #RACFurryFace app
    Twitter entries: post on Twitter with the hashtag #RACFurryFace
    Instagram: post on Instagram with the hashtag #RACFurryFace
    Or send your image and description to
  10. All entries sent via email must include your name, and contact details including phone number and email address so that we can contact you if you are a winner.
  11. All entries to include the name of your pet and a brief paragraph about your pet, explaining what makes them so special and why you think they should be the face of RAC Pet Insurance, (max 250 words) to help us in our judging process.
  12. The closing date and time of the Promotion is 11:59pm on 8th August 2014 (“the Closing Date”).  Entries received after the closing date will not be processed. The winners will be announced by 29th August 2014.
  13. The Winners will be chosen by a panel of judges and the judge’s decision is final. There will be one winner and one runner up for the dog category and one winner and one runner up for the cat category.
  14. The Winners will receive 12 months of James Wellbeloved pet food (“the Prize”) up to a maximum value of £300 and the runners up will receive 6 months of James Wellbeloved pet food up to a maximum value of £150. The Prize is subject to availability and will be delivered on a quarterly basis. Only dry food is available for the winning dogs and the choice of dry and wet (to a maximum of 48 pouches per month) is available for the winning cats. The prize will be specially selected for each winning animal based on its size, breed and if they have any food allergies and digestive intolerances. The Promoter retains the right to substitute the Prize with another prize of similar value in the event the original Prize offered is not available. Prizes must be redeemed by December 31st 2014.
  15. The Winners will be notified by email by the Promoter within 14 days of the Closing Date for the Promotion and given details of how to claim their Prize. If the Winner does not respond to such email from the Promoter within 14 days of the time of notification, then the Winner's Prize will be forfeited and the Promoter will be entitled to select another winner (and that winner will have to respond to the email sent to them by the Promoter within 14 days of that email being sent to them or else they will also forfeit their prize).  
  16. The Promoter may ask the Winner to provide proof of age and/or country of residence.
  17. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes. The Promoter accepts no responsibility for any costs associated with the Prize and that are not specifically included in the Prize.
  18. The RAC will reserve the right to use the winning images exclusively on our websites, digital communications, social media and printed materials for 12 months, commencing July 2014.
  19. Nothing in these terms and conditions shall exclude the liability of the Promoter for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.
  20. Subject to the above, the Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you or your pet as a result of entering the Promotion or accepting the Prize. The Promoter further disclaims liability for any injury or damage to you or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Promotion.
  21. The Promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.
  22. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt.
  23. The decision of the Promoter is final and the Promoter will not enter into correspondence relating to its decision.
  24. The Promoter reserves the right to modify the Promotion at any time without prior notice.   
  25. The name of the Winners of the Promotion will be available upon request for 4 weeks after the Winner has been notified by sending a stamped self-addressed envelope to; Furry Face of the RAC Promotion, RAC House, Brockhurst Crescent, Walsall WS5 4AW. The Winner[s] agree to have their name and county and their winning photograph disclosed for this purpose.