Make a Claim

Need to make a claim on your travel insurance? Call our friendly claims teams on the relevant number below. To assist with the claim, please have your policy reference number to hand.

  Claims Number Opening Times
For policies purchased on or after 27th August 2015

To make a claim (inc. claims for wedding cover, winter sports & cruise cover): +44 (0)208 667 2464*

09:00-17:00 Monday to Friday.
  Emergency Medical Assistance: +44 (0)203 819 7176* 24/7
  Outpatient claims: 0030 231 0256 454** 24/7
  Outpatient claims for UK and North America:
+44 (0)203 819 7176*
24/7
  Gadget claims call: +44 (0)330 880 1751** 09:00-17:30 Monday to Friday.
 
For policies purchased on or before the 26th August 2015 Visit our Travel Insurance service and claims page for details