FAQs

RAC Day Insurance can be used to test drive a vehicle and is provided by DayInsure.com.

The Basics

How do I contact DayInsure.com?

Please email support@dayinsure.com at any time and we will respond within 24 hours. Alternatively please call our helpdesk on 0333 005 0944*.Lines are open 9 am to 5.30 pm (Mon-Fri).

Can I telephone for a quote or to purchase insurance?

DayInsure products are only available to quote and purchase online.

How much do DayInsure policies cost?

Prices depend on the make/model of vehicle, your address, age and occupation, policy duration and payment method. Please complete the application form for a quote – there’s no need to proceed if you choose not to.

What level of cover is provided?

All insurance is fully comprehensive.

How soon can cover commence?

15 minutes after purchase or later if required.

How and when will I receive my documents?

Your documents, including the insurance certificate, are available to download instantly after payment and via the confirmation email sent after purchase.

Who underwrites the policy?

DayInsure policies are underwritten by Aviva, the UK’s largest insurer.

Vehicles and Supervision

Are there any vehicles you won’t insure on Dayinsure?

We are unable to insure vehicles with a value of £60,000 or above, and certain makes and models are also excluded such as performance or exotic vehicles. When you enter the registration number in the application form, you will be advised if we can provide cover.

Can I test drive a range of different vehicles on one policy?

You will need to buy a separate Dayinsure policy for each car you wish to test drive.

If I want to test drive the same vehicle the following day, will my policy cover me?

Our minimum policy length is 24 hours. So if the second test drive falls within 24 hours of the policy inception you would still be covered. Outside of this you would need to purchase a second 24 hours of cover.

Policy Details

Will my policy appear on the Motor Insurance Database (MID)?

Yes, but not immediately. We update the MID shortly after midnight every day. 

Refunds

Can I get a full refund if I have purchased a policy but decide not to test drive the vehicle?

Unfortunately our policies are non-refundable. So if planning a test drive it might make sense to delay purchasing cover until you’re reasonably certain the test drive is going ahead. Our policies can be bought on phones and tablets to make this as easy as possible and cover can begin just 15 minutes after purchase (or later if required).


* 03 numbers are charged at national call rates and included in inclusive minute plans from landlines and mobiles. Calls may be monitored and/or recorded.

RAC Financial Services Limited act as an introducer to Dayinsure.com Ltd for RAC Day Insurance. RAC Financial Services Limited is registered in England No. 5171817. Registered Office: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Day Car Insurance is arranged and administered by Dayinsure.com Ltd, which is registered in England no. 4996289, registered office: Mara House, Tarporley Business Centre, Nantwich Road, Tarporley, Cheshire CW6 9UY. Both companies are authorised and regulated by the Financial Conduct Authority. RAC Day Insurance is underwritten by Aviva Insurance Limited. Registered in Scotland, No 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Aviva Insurance Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.