FAQs

RAC Learner Driver Insurance is provided by DayInsure.com and underwritten by Aviva.

RAC Learner Insurance is designed to sit alongside an existing annual Car Insurance policy on the vehicle used for practice, and you must be accompanied by a driver aged between 25-75 who has held a full UK driving licence for at least 3 years.

Q. How do I contact Dayinsure about my RAC Learner Driver policy?
Please email support@dayinsure.com at any time and we will respond within 24 hours. Alternatively please call our helpdesk on 0333 005 0944*. Lines are open 9 am to 5.30 pm (Mon-Fri).
Q. Can I telephone for a quote or to purchase insurance?
RAC Learner Driver policies are only available to quote and purchase online.
Q. How much do RAC Learner Driver policies cost?
Prices depend on the make/model of vehicle, your address, policy duration and payment method. Please complete the application form for a quote.
Q. What level of cover is provided?
All insurance is fully comprehensive.
Q. How soon can cover commence?
15 minutes after purchase or later if required.
Q. How and when will I receive my documents?
Your documents, including the insurance certificate, are available to download and print instantly after payment and via the confirmation email we will send you after purchase.
Q. Who underwrites the policy?
RAC Learner Driver Insurance is provided by DayInsure.com and underwritten by Aviva.
Q. Are there any vehicles you won’t insure?
Yes, we are unable to cover vehicles in Insurance Group 36 and above and vehicles over £30k in value.  When you enter the registration number in the application form, you will be advised if we can provide cover.
Q. Can anybody supervise me?
Accompanying drivers must be between the age of 25-75 and have held a full UK driving licence for at least 3 years.  
Q. Does the accompanying driver have to be the vehicle’s owner?
No, as long they satisfy the licence criteria (see above).
Q. Can I drive a different vehicle?
Yes, but you will need to buy a separate RAC Learner Driver policy for each car you wish to drive.
Q. Am I covered to drive at any time day or night?
Our products are designed to allow you to practice driving under supervision and so regrettably, you may only drive between 6.00am and 10.00pm. This restriction is in place to reduce the risk of fraud and to keep our prices competitive for learner drivers.
Q. Is there any emergency cover between the hours of 10.00pm and 6.00am?
No cover is provided between those times, even for emergencies.
Q. Can I buy this policy if there is no annual cover on the vehicle?
No, RAC Learner Driver is designed to sit alongside the vehicle’s existing annual insurance policy, which must remain in force for the duration of your RAC Learner Driver policy.
Q. Will my policy appear on the Motor Insurance Database (MID)?

Unlike our other products, RAC Learner Driver polices do not appear on the MID. For this reason, we advise that you carry a copy of the certificate with you at all times, in case it’s required. 

Q. Can I use a RAC Learner Driver policy to take my test?
Yes, if you’re taking your test in the car specified on the policy. But please remember cover ceases as soon as you pass your test.  You will need to make alternative insurance arrangements to drive the car back from the test centre.
Q. What happens when I pass my test?

When you pass your test all cover under this policy ceases immediately.

Q. What if I’ve paid for a few weeks I haven’t used – can I get a refund?
You have the right to cancel your policy at any time, for any reason. If you wish to cancel and the insurance cover has not yet commenced, you will be entitled to a full refund of the premium paid, including all fees and card charges.
Q. What if the policy has started – can I get a refund?
If you wish to cancel and cover has commenced, then providing you notify us within 14 days of commencement, you will be entitled to a refund of the unused premium. The refund value will be the difference between the price paid less the price for the number of days you have used. You will not be refunded fees or card charges.
Q. What if I cancel more than 14 days after commencement – can I get a refund?.
If you wish to cancel more than 14 days after policy commencement, you will still be entitled to a refund, calculated on the same basis as above, but a £20 cancellation charge will apply. You will not be refunded fees or card charges.
RAC Financial Services Limited act as an introducer to Dayinsure.com Ltd for RAC Learner Driver Insurance. RAC Financial Services Limited is registered in England No. 5171817. Registered Office: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Learner Driver Insurance is arranged and administered by Dayinsure.com Ltd, which is registered in England no. 4996289, registered office: Mara House, Tarporley Business Centre, Nantwich Road, Tarporley, Cheshire CW6 9UY. Both companies are authorised and regulated by the Financial Conduct Authority. RAC Learner Driver Insurance is underwritten by Aviva Insurance Limited. Registered in Scotland, No 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Aviva Insurance Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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