Existing Black Box Car Insurance Customers

To retrieve a quote

Online quotes are valid for 30 days. You can retrieve a saved quote by clicking here.

To amend your policy

To amend your policy or request proof of your no claims discount call us on 0330 159 1048. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.

If you’re overseas and need to contact us please call +44 1494 406124.

To submit proof of no claims discount

If we have requested proof of your No Claims Discount, please email it to us at rac@insurance-system.co.uk.

To renew your policy

If you need to speak to us about renewing your policy, call us on 0330 159 1044. Lines open Mon-Fri: 8am to 10pm, Sat: 8am to 6pm, Sun: 10am to 4pm.

To make a claim

Our claims lines are open 24 hours a day, 7 days a week and a claims advisor will be on hand to assist you through every step of the claims process.

To report a claim call: 0330 159 1062

To report a Glass claim call: 0330 159 1051

To login to your Black Box Portal

Monitor your Driver Score, car health and journey details online via your personalised Black Box Insurance Portal, or if you have a mobile device, you can download our free Black Box driver app (currently available on Apple or Windows devices only).
Download iOS app
Download Windows app