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Thread: RAC doesnt answer the phone on Breakdown Assistance

  1. #21
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    Aug 2007
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    Quote Originally Posted by davey_g View Post
    Whilst I agree with everything else you said, I have to take exception to this bit...I've not had to call the RAC for an indicator bulb and I do carry spares but while manufacturers continue to make changing front bulbs so difficult (mine either needs the air intake and other bits to be taken apart or wheelarch liner to be removed) then I WOULD call the RAC to change one. I can't do that much work at the roadside and let's remember, it is not lawful to drive with a light not functioning as it should!
    Well you're just the type of person that's clogged up the system!

    The RAC are not a cheap replacement for you taking it to a garage for such items if you're unable or unwilling to do them yourself. As for it being illegal, that's borderline depending on which light isn't functioning, and if stopped for a light out, a PC would give you a notice to get the fault rectified by a garage within 7 DAYS!
    So clogging the recovery service up with such "non breakdown" items is an abuse of the system.

  2. #22
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    Apr 2007
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    Quote Originally Posted by Biffo View Post
    Well you're just the type of person that's clogged up the system!

    The RAC are not a cheap replacement for you taking it to a garage for such items if you're unable or unwilling to do them yourself. As for it being illegal, that's borderline depending on which light isn't functioning, and if stopped for a light out, a PC would give you a notice to get the fault rectified by a garage within 7 DAYS!
    So clogging the recovery service up with such "non breakdown" items is an abuse of the system.
    Come on Biffo thats not really fair.Depending on the time etc it may be best to call out your rac etc.
    Its not borderline either,it is not roadworthy if a bulb is out. Ok a number plate light is not as serious but a headlight or tail light could be.Even an indictor out could cause issues if you have had a accident.
    Also not everyone is that clued up as others when it comes to changing bulbs etc.

  3. #23
    Join Date
    Dec 2007
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    I think the more mechanically-savvy people are being a bit harsh on those drivers who don't know the precise functionings of the inside of a car bonnet, and who for that exact reason pay a lot of money for experts like yourselves to fix the problem for them. It seems only reasonable that if someone has paid an expensive yearly premium for many years without using it once, that when they do need it, someone should help them.

    I am an expert on certain things (not cars), and I wouldn't have a go at someone who is not an expert on those subjects just because we all have different interests and motivations. Not everyone is so mechanically-minded and able to fix a car, I think people should bear this in mind.

    That said, there is no excuse for running out of fuel, and it is certainly a very silly thing to misfuel or lock your keys in the boot, but we're only human and stupid accidents like that will happen, though touch wood, I have not done any of the latter two so far!

    Losing the indicator bulb could be potentially dangerous, and using hand signals surely poses hazards - at night it would be very hard to see; on a busy road you don't want to get your hand smacked by an overtaking or passing vehicle; and if you're at a roundabout or complex junction you need both hands to steer and change gear, so I can understand why people whose indicator bulbs have run out have called the breakdown company. That said, the best thing is to keep spare bulbs and the car manual in the car

  4. #24
    Join Date
    Apr 2007
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    108

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    Quote Originally Posted by 98selitb View Post
    Not everyone is so mechanically-minded and able to fix a car, I think people should bear this in mind.

    That said, there is no excuse for running out of fuel, and it is certainly a very silly thing to misfuel or lock your keys in the boot, but we're only human and stupid accidents like that will happen, though touch wood, I have not done any of the latter two so far!

    Losing the indicator bulb could be potentially dangerous, and using hand signals surely poses hazards - at night it would be very hard to see; on a busy road you don't want to get your hand smacked by an overtaking or passing vehicle; and if you're at a roundabout or complex junction you need both hands to steer and change gear, so I can understand why people whose indicator bulbs have run out have called the breakdown company. That said, the best thing is to keep spare bulbs and the car manual in the car
    I agree with all of that and let's just consider that in this increasingly litigious society, having an accident when you apparently hadn't indicated because of a failed bulb could be expensive as well as dangerous.

    On the last point, I DO know how to change bulbs and I DO carry a full set of spare bulbs - it's not my fault that manufacturers persist in making them inaccessible. Give me bulbs I can get to without significantly dismantling my car and I will change it!

    I'm not a time-waster of someone seeking to clog up the system as suggested by some posters, which I resent, merely someone who expects to be able to drive a roadworthy car and, yes, I would drive to a garage to have it fixed if such a place were close or open - other than that I would call for the service for which I pay from the RAC. If those other posters are prepared to risk the safety of themselves and others by driving around with lights not functioning, possibly for up to seven days if one follows the advice of one poster, then I'm not! This is not an abuse of service in my opinion, it's one of road safety.

  5. #25
    Join Date
    Oct 2007
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    Middlesex
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    It is not always illlegal to drive with no indicators. You are allowed to drive to a place of repair, which could be home or a workshop. As to having a collision because of no indicators, just open the window and give correct hand signals.

  6. #26
    Join Date
    Mar 2012
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    I have just ordered a new Fiat Punto today. I asked if there was a spare and I was told there wasn't. I asked if they could get me a full size spare wheel as I drive long distances to work. If they don't provide one, i'll just keep the spare from my present car and stick with Puntos!!

  7. #27
    Join Date
    Sep 2007
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    Scotland
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    Welcome to the site Punto driver, well going by the TV advert I saw, it looks like you will enough space in the back to store it.

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