Yes I did. I paid the deposit with my credit card.
Originally Posted by Santa
I purchased the car through a Conditional Sale Agreement Contract, regulated by the Consumer Credit Act 1974 - this is written with capital letters on the first page of the credit agreement.
The same legislation applies to credit cards and condional sale agreements.
I will write to Dom as well. Thanks for heads up.
Originally Posted by Trainman
Bad news for me.
Citron UK called to ask me what exactly is it that I want: refund, replacement...
I've been told that Citroen UK is siding with his Dealer with regards to the steering and suspension issues as there wasn't any faults found during the vehicle inspection.
Also they sent out a Citroen paint specialist () to check the front bumper and the conclusion is that the miss-colour issue is due to the nature of the different materials: front bumper made from plastic and the body panels are being made from metal. Obviously I have protested against this statement. I asked why the rear bumper doesn't have the same issue as is also made from plastic - I didn't get an answer to this question.
They will call me back later today... I don't know why they even bother.
Good news for me
What a day!!! It seems there may be a positive outcome for me.
At this moment in time I can't give any details about this as I'm still waiting for more details myself.
Thanks for support and for making this happening.
I will be back as soon as I have more details.
THANK YOU ALL
Goodun, look forward to reading about it.
Citroen Spain has given a big like to my story on their FB page !!!
Some little news.
I have an email saying that tomorrow I will, hopefully, receive more details about a possible happy ending.
I have received a settlement offer that me and my wife decided to accept it. "The terms of this settlement shall remain confidential" so please understand why I can't make this terms public. I want to say thanks to Citroen for making this settlement possible and although, sometimes I doubted it, they can be nice guys with a little push.
My deepest gratitude goes to ALL OF YOU, the members of this forum and others, for your continuous and amazing support. I have no doubt that without your help this wouldn't be possible so THANK YOU.
One more time a sincere:
Thanks for getting back to us all, and I'm glad you get the result you wanted, good luck.