This morning on the above show Dominic Littlewood took on the RAC after a disgraceful episode concerning a young driver.

In short, the RAC patrol turned out to his breakdown, found the oil level high, decided it was our old favourite "driver error", the car was too old and worthless to fix and simply abandoned the young lad at the roadside. His dad tried contacting the RAC and got the usual response so he went to the BBC program.
Unsurprisingly, the RAC were most helpful when speaking to Dominic and agreed to look at the complaint again. The result was an apology by the RAC to both father and son, reimbursement of costs and free family cover for a year.

You can watch it on BBC iPlayer if you have missed it.