Breakdowns and ambulance chasers.
On the 18th of August, my wife, sister in law and myself were driving along a mountain road in Wales when my wife who was driving had to swerve to avoid a rock penetrating from the side of the road and into our path. We have travelled this particular road before with no problems. This time however, a logging company had bought the forest which the road runs through and it was their activities that had created the problem. We ended up with our near side resting on the road with both near side wheels in the ditch. It took several hours for the RAC Rescue to reach us as we were in the wilds. To give you some idea, there were 30 farm gates to open and close on the whole length of the road. Anyway, we were finally sorted with the help of an RAC tow truck that got us out of the ditch. The car was undamaged, verified by an indipendant garage later that night.
Now my gripe is this. Within two days of getting home, we were getting phone calls enquiring for details of our 'accident' on the 18th of August. I ask what accident, what road and what time. They could not tell me. So I put the phone down. Two days later a similar call, dealt with in the same way. We have had several since all terminated the same way. Today, I received another 'phone call about our 'accident' on the 18th of August. The conversation went, 'Hello', 'Er hello. I'm calling about your accident on the 18th of August'. 'What accident?' 'Er the one with your VolksWagon Golf.' 'Who are you?' 'We're an accident claims company.' 'What vehicles were involved?'
'We only have details of your Golf'. 'Only my vehicle'? 'Yes.' 'So it wasn't an accident then?' 'Well, yes it was.' 'Look, it was not an accident, it was caused by a rock which the driver tried to avoid and we ended up in a ditch. No one was injured, no other vehicle was involved, the car was not damaged. We just lost a few hours that's all. Goodbye.' I put the phone down.
Now it has occurred to me that the only other people to know about it was the garage who checked over the car, he was a personal friend and would not use the information, the other was the RAC. It is obvious that they are selling members details and accident information on to insurance/ambulance chasers. How else would these leaches have my telephone number and vehicle details together with the date of the incident. These type of roads are on national maps so are a legitimate highway but are mainly only used by the locals. So it seems unlikely to be a passer by out for an easy buck.
I am disgusted that the RAC uses members details in this way. Of course, they will deny it. What if it was an accident and a serious one with a fatality and the family receives a phone call like that? It's despicable and disgusting.
Totally agree - any answer RAC?
Its just regrettable that a passing Land Rover wasn't able to pull you out.
When I had a Land Rover Defender I offered to help the Police and a Mercedes owner who were puzzling over how to extract the Merc from a ditch in North Wales. I was just passing in my Defender, so I offered to help. It was the work of six minutes to fix a tow rope and haul the car out of the ditch. smiling faces all round. He offered me ten pounds, but I think my family suggested that I should decline the reward.
My car was resting on the bottom of the body. To just tow it out could have ripped some of the lines under the car. We had to wait until a specialised lifting/tow truck could get to us. I'm not angry at the service from the RAC. In that sense they were brilliant. It's the aftermath that I am angry with. The phone calls, 3-4 a day sometimes, the texts on my mobile. The date, the car details and my home and mobile numbers could only have come from the RAC. That's my gripe. The recipients of my details were trying to extract money from me for an accident that didn't happen. One of the texts said that I could receive £469 compensation for the 'impact' to my car. What impact? All I had to do was go to a specific website and fill in a form. A scam or what? Needless to say, I ignored it.
It is just possible that it was the recovery truck driver who disclosed your details
Just had an email that all accidents go onto an accident data base where companies and all manner of scammers can pick them up.
That would explain why so many are contacting me. I don't know the legality or legitimacy of such a data base. That would account for the ambulance chasers and the scammers, wouldn't it? It still does not excuse the RAC from putting it out to that data base in the first place. If it was required, I would have contacted my insurance company myself.
I have had to wait for about two hours on the M1 on a Saturday for a breakdown truck to get to me, never mind a forest road in Wales.
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