My advice is for you to negotiate the final bill with the garage, and take the car away, before they cost you any more more wasted money.
Originally Posted by nigel74
This is not so cut and dried as some seem to think. For now forget the relative, it is clouding the issue.
These cars are a real pain to diagnose accurately if it is in any way connected to the dephaser because there are several parts that can and do go wrong. Dephasers are a very common problem which in my view, Renault should repair free of charge. While the problem has not been fixed by fitting a new dephaser, the car is now 4 years old and would have needed one anyway fairly soon. 30,000 miles is not uncommon for their early failure.
The garage seem to be doing their best and have given you a loan car so this job is costing them money in any case. However, I do agree that 2 weeks is long enough to fix the car.
To move the car to the brother-in-law's will mean you are without a car presumably? And while he may fix it in 2 or 3 days there is no guarantee of course.
The obvious solution to me is to have your brother-in-law talk to the garage on a professional level and assist them to get to the bottom of the problem. If it turns out their diagnostic tools are not up to the job, then its game over and move the car. However, if they can supply the data needed to diagnose the fault to your relative, then this seems to me to be the easiest route for now. Can this be arranged?
If you plough on with the local garage, insist they supply you with an invoice for the work done so far. You can then talk to your relative and see if he thinks it is fair and reasonable. If it is then at least you know where you stand. If they refuse or the bill is excessive then time to cut your losses and remove the car. You will be expected to pay reasonable costs which seem to amount to the cost of a diagnostic check only or roughly £50. The garage should put this down to experience and learn for the future and bear the rest. As said above, you cannot simply take your car without paying. They seem to be reasonable but of course anything can happen.
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