Quote Originally Posted by Operations Exec View Post
Although RAC are committed to providing excellent service every day 365 days per year, we realise that things may not go to plan all of the time. Therefore we really do value your feedback on your personal experience of our service which is one of the reasons for setting up this site and the other various ways in which you may contact us. I have forwarded details of your concerns onto a manager within our Customer Care department in order that we may investigate your concerns. Please rest assured that we will contact you with our findings as quickly as we possibly can. Thank you for your comments in the meantime. Angela.
The "managers" in the "do not care about the customer department" are a laughable example of customer service staff!!!!!!!